Robert Bell Email & Phone Number

• Executed and maintained quality control processes to meet criteriaand standards and increase customer satisfaction.
• Collaborated with other departments to establish smoothimplementation of operational processes and procedures.
• Developed and implemented strategies to maximize productivity andstreamline operations.
• Conducted comprehensive interviews to assess prospectivecandidates, ensuring alignment with the organizational requirementsand objectives.

West Henrietta, New York, United States

• Trained and supported new team members, maintaining culture ofcollaboration.
• Provided Call Center support during the day, answering inbound callsrelated specifically to our department.
• Approached each problem with fresh mind and analytical strategiesto quickly resolve concerns.

West Henrietta, New York, United States

• Managed current SOPs and adjusted them to adhere to the currentprocesses of each type of request.
• Improved customer satisfaction by quickly and effectively addressinginquiries and complaints.
• Process standard distribution requests, averaging 80 per day

West Henrietta, New York, United States

• Providing excellent customer service to new and existing clientele
• Informing internal and external prospects of Paychex Promise
• Execute frequent credit checks on existing clients to mitigate risk
• Contacting customers to inform them of collection date
• Retention of clients looking to cancel Paychex Promise

• Performing teller operations including cash control and verifying identification
• Offering products that best suit the customer’s needs
• Opening new accounts for new customers as well as existing customers
• Contacting customers through rapids
• Branch awareness for Tops customers and employees

Penfield, New York 14526

• Working efficiently as a team member
• Providing excellent customer service
• Navigating ‘Profit’ program for quotes
• Scheduling

Canandaigua, New York 14424

• Overseeing performance and quality
• Preparing and executing tasks in a timely manner
• Following regulated sanitization procedures
• Inventory checks
• Ordering product
• Providing customer service

Canandaigua, New York 14424

• Dishwasher
• Banquets
• Line Cook
• Training new hires
• Managing stock levels
• Conforming to specific occasions

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

Advanced Regents Diploma

Bachelor Of Arts - Ba, Clinical Psychology