Robert Bell Email & Phone Number

•Executed and maintained quality control processes to meet criteriaand standards and increase customer satisfaction.• Collaborated with other departments to establish smoothimplementation of operational processes and procedures.• Developed and implemented strategies to maximize productivity andstreamline operations.• Conducted comprehensive interviews to assess prospectivecandidates, ensuring alignment with the organizational requirementsand objectives.

West Henrietta, New York, United States

•Trained and supported new team members, maintaining culture ofcollaboration.• Provided Call Center support during the day, answering inbound callsrelated specifically to our department.• Approached each problem with fresh mind and analytical strategiesto quickly resolve concerns.

West Henrietta, New York, United States

•Managed current SOPs and adjusted them to adhere to the currentprocesses of each type of request.• Improved customer satisfaction by quickly and effectively addressinginquiries and complaints.• Process standard distribution requests, averaging 80 per day

West Henrietta, New York, United States

• Providing excellent customer service to new and existing clientele • Informing internal and external prospects of Paychex Promise • Execute frequent credit checks on existing clients to mitigate risk• Contacting customers to inform them of collection date• Retention of clients looking to cancel Paychex Promise

• Performing teller operations including cash control and verifying identification • Offering products that best suit the customer’s needs• Opening new accounts for new customers as well as existing customers• Contacting customers through rapids• Branch awareness for Tops customers and employees

Penfield, New York 14526

• Working efficiently as a team member• Providing excellent customer service• Navigating ‘Profit’ program for quotes• Scheduling

Canandaigua, New York 14424

• Overseeing performance and quality• Preparing and executing tasks in a timely manner• Following regulated sanitization procedures• Inventory checks• Ordering product• Providing customer service

Canandaigua, New York 14424

• Dishwasher • Banquets• Line Cook• Training new hires• Managing stock levels• Conforming to specific occasions• Taking responsibility and making corrections• Performing under pressure• Multitasking• Solving issues

Associate'S Degree, Liberal Arts And Sciences/Liberal Studies

Advanced Regents Diploma

Bachelor Of Arts - Ba, Clinical Psychology