Dean Murphy Email & Phone Number

Killeen, Tx, Us

Killeen/Temple, Texas Area

Killeen/Temple, Texas Area

Killeen/Temple, Texas Area

Our team monitors the network using Cisco DNA and SolarWinds. We configure, maintain and troubleshoot Cisco switches and routers located across 53 school campuses and 10 administration buildings. Also provide end user support concerning network connectivity.Configure and troubleshoot Cisco 9120 wireless access points, C9800 wireless controllers, Catalyst 9300 and 9400 series switches, Nexus 7700 Core switches and ASR1002-HX border routers.Work with the following Cisco protocols VLAN, HSRP, OSPF, EIGRP, BGP, RSTP.Update TACACS and DHCP Scopes when subnets and devices are added or removed from network.Utilize Fluke network tools - 1800 DTX, LRAT-1000 LinkRunner, Fiber Microscope Optic Inspection.

Kuwait

• Provided solutions in a Tier 2 department for user connectivity issues, VLAN assignments and routing, switch port configuration for devices on unclassified and classified DoD Enterprise networks.• Configured Cisco switches. Supported team lead in maintaining configuration integrity according to DoD regulations and standards (STIGs).• Experience with Cisco IOS, 3750/6513 Catalyst Switches, 802.1x Authentication Protocol, Active Directory, DCHP Server scopes, Cisco VoIP Phones and Call Manager, TACLANE Micro KG-175D Encryptors, Remedy Ticket System • Communicated with Helpdesk personnel, field support technicians and Military personnel.

Fort Hood, Texas

• Provided network and systems support for Windows servers and client workstations.• Communicated with end users by listening and solving problems for their workstations, hand held barcode scanners, and printers.• Maintained users and computers in Active Directory.

Fort Hood, Texas

• Software and hardware installation, testing, diagnostics, repair and maintenance.• Maintained an efficient working environment and quickly resolve customer issues.• Analyzed technical problems, scheduled assignments, and provided on-site customer support.

Wills Point, Texas

• Designed, installed and supported wireless broadband network supporting customer Internet access for new ISP startup business.• Designed and supported installation and configuration of Linux Red Hat and Windows Server 2000 servers supporting website hosting, DNS, and Email.• Installed wireless router and antenna at customer’s location.

• Ensured effective planning, organizing, prioritizing, and delegating assignments to ensure daily task completion and reporting. Provided coaching, training, appraisal, and discipline on a regular basis.• Maintained a Disaster Recovery (DR) Plan in line with the business contingency plans; coordinate and perform DR tests• Provided supervision and technical guidance to the test team in the analysis, design, testing, and deployment of all products and services for the State Lottery.

Yokota Air Base, Japan

• Computer operator for a WANG mainframe with 25 terminals and 2 remote locations.• Maintained network for two remote locations.• Installed software batch updates for databases and programs on mainframe.

Bachelor'S Degree, Cyber Security And Information Assurance

Associate'S Degree, Network Technologies