Renée De Leau Email & Phone Number

Aberdeen, GB

Aberdeen, Schotland, Verenigd Koninkrijk

Nederland

• As a User Experience Consultant, I:
• Offer consultancy, strategy and design services to help customers optimising digital products leaning on user research, ux/product design and visual design.
• Take on a customer focused and user-centric approach, synthesising requirements and feedback from multiple stakeholders to determine requirements for design efforts
• Developed and presented comprehensive UX plans to align on key priorities for development at a 100% success rate

Eindhoven, Noord-Brabant, Nederland

• Managed a team of 8 junior- to lead-level consultants by providing mentorship, foster personal development, setting design standards, establishing and optimising processes to ensure team satisfaction, inclusivity.
• Achieved 200% healthy team growth in 1 year, setting up a senior support system to ensure suitable on-project support for junior staff
• Initiated and led inclusivity workshops company-wide to raise awareness, understand current challenges and act upon insights
• Professionally managed sensitive information, have tough-love conversations, and escalate performance issues while still fostering a trusted environment
• Ensured durable allocation of resources and delegating senior staff to key accounts, taking into account personality, area of expertise and experience level to ensure managing a happy and engaged team

Eindhoven, Noord-Brabant, Nederland

• In addition to my responsibilities as a UX consultant, I was focused on maturing UX and cross-competence collaboration in business environments and in internal operations. As a Senior UX Consultant, I:
• Ran strategy, visioning and facilitation workshops, created solid roadmaps, implemented achievable yearly goals, objectives, and tactics of how to get there with C-level stakeholders.
• Fostered cross-competence collaboration, by designing and leading innovative value propositions like data discovery workshops that were successfully implemented and ran, leading to project continuations of over 400K.
• Led large-scale user research studies to gather insights regarding user experience of B2B solutions, gather insights and validate through testing, involving stakeholders of all organisational layers on recommendations.
• Presented insights, recommendations and design suggestions in steer-co sessions in highly political enterprise environments while managing the interests and concerns of senior stakeholders resulting in project.

Eindhoven, Noord-Brabant, Nederland

• Consulted clients in various industries (manufacturing, real estate, financial, technology and energy), combining user research, product/UX design and strategy for data-heavy products.As a UX Consultant, I:
• Delivered tested high-fidelity designs of a facility management app for desktop services and a commissioning app for mobile, as part of their occupancy management solution the tech scale-up is offering as SaaS within 6.
• Led UX strategy and execution for digitisation of governmental benefit application services through following a user-centred design process, drastically increasing user satisfaction
• Initiated and established Agile/SCRUM practices within cross-functional teams, resulting in increased efficiency and team dynamics

Eindhoven, Noord-Brabant, Nederland

• ASML gives the world's leading chipmakers the power to mass produce patterns on silicon, helping to make computer chips smaller, faster and greener. As a Human-Data Interaction consultant on 3 projects, I:
• Led and executed user research efforts as the fundament for redesign of an internal web-based application with over 40K unique yearly users
• Created and presented design recommendations and suggestions for strategic reporting and forecasting solutions in several steer-co sessions, successfully resulting into long-term project continuation

Eindhoven, Noord-Brabant, Nederland

• Zens is an innovative tech scale-up, focusing on the development and production of wireless charging products. I supported Zens as their sole product designer in designing their Desk Management System as part of their.
• Led the redesign of a SaaS end-to-end, resulting in significant improvements in customer satisfaction, monthly active users, and acquisition of new customers
• Implemented agile/SCRUM methodologies in a cross-functional team, guiding product vision creation and fostering productive team dynamics to achieve ambitious roadmap goals
• Established and maintained a comprehensive design system across all digital products organization-wide, ensuring consistency and coherence in all released products
• Proficient in gathering and evaluating requirements through research and workshops, translating them into high-fidelity prototypes using Figma
• Wireframing, prototyping, branding, and guiding product development from concept to release while developing an overarching UX strategy(via Bright Cape)

Nederlandse Antillen

• Delivered end-to-end design for digital transformation projects for the Ministry of Social Affairs & Employment in the Dutch Antilles.
• Conducted user research, analyzed insights, developed user flows, and facilitated usability testing to ensure the highest standards of user experience.
• Collaborated remotely within cross-functional, agile teams ensuring stakeholder alignment by mapping techniques, to integrate UX design into project workflows.
• Demonstrated success by achieving over 80% in overall usability and satisfaction scores through the implementation of qualitative and quantitative methods.

Utrecht En Omgeving, Nederland

• Ensure the overall quality of products and services
• Providing directions to team members and maintaining customer relations
• Responsible for overall correspondence and communications

Eindhoven En Omgeving, Nederland

• Facilitated and designed a 5-day design sprint to align stakeholders and inform design decisions for a data-heavy innovation product on product quality prediction.
• Designed high-fidelity SaaS suitable for testing based on sprint input, which was used for MVP launched to market.

Utrecht

• Supervising team members and providing direction
• Providing directions to team members
• Maintaining customer relations
• Handling correspondence
• Training and developing employees

Amsterdam

• Supporting role in the on-set production of a Dutch television series

Chamonix Mont-Blanc

• Abroad experience
• Learning and mastering the French language
• Taking all-day care of three children

• Sales training
• Customer Experience Specialist
• Communication techniques and sales techniques

Master Of Science, New Media Design, 8

Tooling: SPSS, UXPin, Proto.io, FaceReader, F4 Analyse, Invision, Sketch, Adobe XD. Research skills: rapid prototyping, usability testing.

Bachelor Of Arts, Theatre- Film And Television Sciences, 8

Focus op film en filmmaken en de convergentie van film en games Ik schreef mijn scriptie over het effect van game design elementen op het.

Gymnasium, Economics And Society

Activities and Societies: Musical committee (2005-2011), School paper committee, (2006-2007), Exam year activity committee, (2011)