• Threat assessment.• Protection of all client property, employees, and patients.• Loss prevention.• De-escalate any / all issues that arise.• Working directly with management on security procedures and policies.• VIP escorts / Money handler escorts• Health screenings

• Vehicle Patrol.• Responding to service / alarm calls.• Parking enforcement, including towing procedures.• VIP escort of city officials• Motorcade escort of city officials during special events

• Dispatch, handling inbound and outbound calls.• Implemented new policies and procedures• Handle all scheduling issues, including call offs, no shows, shifts left open from the branch scheduler, newly added shifts and extra coverage / special event shifts• Ensure compliance of all policies• Handle disciplinary issues; re-training guards, issuing verbal and written write ups • Problem solve any client or company issues during non-business hours• General office admin duties such as issuing extra coverage orders and assisting in creating procedure memos for posts• Receiving and transporting money paid from non-existing clients for special events / extra coverages• Train employees on their job duties as well as all policies and procedures of the company• Fully trained on TrackTik, electronic reporting system, including creating user accounts and creating and maintaining system reports

• Shift supervisor, Mall security• Customer Service• Responsible for all incidents that occur on property• Responsible for all guards on shift• Patrolling entire mall, handling transient issues, vandalism, and all tenant / customer complaints and issues• Responding to needs of mall management at all times

• Dispatch, handling inbound and outbound calls.• Implemented new policies and procedures• Handle all scheduling issues, including call offs, no shows, shifts left open from the branch scheduler, newly added shifts and extra coverage / special event shifts• Ensure compliance of all policies• Handle disciplinary issues; re-training guards, issuing verbal and written write ups • Problem solve any client or company issues during non-business hours• General office admin duties such as issuing extra coverage orders and assisting in creating procedure memos for posts• Receiving and transporting money paid from non-existing clients for special events / extra coverages• Train employees on their job duties as well as all policies and procedures of the company• Fully trained on TrackTik, electronic reporting system, including creating user accounts and creating and maintaining system reports

• Vehicle patrol of apartment communities, commercial and industrial properties• Noise complaint response.• Parking enforcement• Lockup and unlocks of commercial buildings.• Alarm response.

Gate guard at gated community. Checked all vehicles and persons entering property.Answered telephone, dealing with various questions, complaints, and verifying guests of residents.

Patrolled several apartment complexes in patrol vehicle throughout Orange County.Learned various post orders for patrol and for standing guards on all properties..Reported any/all suspicious persons and vehicles, various safety hazards, vandalism, and responded to resident complaints.Answered dispatch phone for patrol sites as well as for fixed posts and made appropriate calls to have complaints and/or information dealt with in as timely and efficiently as possible.Locked and unlocked pools, laundry rooms, and fitness centers.Responded to resident complaints quickly and efficiently.Posted notices on apartment doors as per property management.Drove a golf cart to patrol large property.Relayed information to property security when needed.Used detect system efficiently.

Gate guard duty at gated community. Checked all vehicles and persons entering property.Answered telephone, dealing with various questions, complaints, and verifying guests of residents.Used a computer to verify what information was inputted for frequent guests, verifying resident and guest passes, creating guest passes, and multi guest passes for parties.

Patrolled apartment complexes - checked doors, watched for suspicious activity, was responsible for entire property including parking areas.Locked and unlocked pools, clubhouses, laundry rooms, fitness centers and tennis / basketball courts.Responded to disturbance calls and handled them quickly and efficiently.Patrolled warehouse property - checked doors, seals, patrolled around the perimeter of the building as well as around the loading dock areas, and watched for any suspicious behavior in employees, temporary workers, and other various visitors to warehouse area.Working gate at warehouse - checked trucks and cars in and out of warehouse gate and kept logs. Checked truck numbers, driver’s licenses (names and numbers), checked loads, trailer numbers, and verified all information.Event security - crowd control, dealt with difficult patrons, watched for suspicious behavior.Extensive knowledge on report writing. Detailed and thorough reports written for daily reports, incidents, safety hazards and general information for the client.

Working in stock room, unloading boxes off truck.Organizing items, putting price tags and security tags on merchandise. Stocking the floor with items, organizing displays.Working at fitting room, organizing clothes to go back out onto floor.Worked at customer service desk and cashier, checking customers out, returning items, calling price checks, answering questions from customers as well as other employees.Counted out jewelry.Cleaned store after house.Helped with inventory.