Raphael Diaz Email & Phone Number

San Francisco, Ca, Us

Oakland, California, United States

-Reviews and analyzes UR plans, template letters, policies and procedures of utilization review organizations (URO) to ensure compliance with Labor Code 4610 and regulations written by the CA Division of Workers' Compensation (DWC) contained in Title 8, California Code of Regulations, 9792.6 et seq. -Verify compliance with URAC and medical board licenses-Inputs and manages UR complaints database. Sends letter responses to individuals and forwards complaints to corresponding unit.-Conducts less complex UR investigations contained in Title 8, California Code of Regulations, sections 9792.11 - 9792.15 to enforce mechanism for noncompliance with the UR statutes and regulations-Reviews comprehensive HCO plans and plan modifications to ensure the policies and procedures of HCO's are in compliance with statutes and regulation. Runs the geocode software program for HCO's provider spreadsheet to verify regulatory compliance with access standard. Prepares and issues reports and coordinate with the HCO liaison to process material modifications terminations. Interprets and analyzes Labor Code 4600.3 - 4600.6 and regulations written by the CA DWC contained in Title 8, California Code of Regulations 9770 - 9779.8 ot ensure compliance with HCO regulations for certification requirements.-Participates in interoffice projects, meetings, DWC conferences and/or training programs, and drills. Provides necessary assistance to Management, other DWCprograms within the Medical Unit, and/or Information and Assistance Officers from the district offices. Filing and organizing of documents as necessary toensure a safe and efficient working environment.

Nationwide

- Lead photographer for Snow Globe Music Festival, Treasure Island Music Festival, Electric Daisy Carnival, BottleRock Music Festival, Skrillex, Imagine Dragons, Robert Plant, Muse, Steve Aoki, and others.- Worked closely with event Executives, Creative Directors, Organizers, and the Account Services team to ensure that the vision of each project was captured and conveyed; continuously exceeded all expectations by producing high-quality images in the field, including moving video and still pictures for high-profile celebrities and live concerts.- Collaborated with Ford Motor Company and Holley to develop and provide media coverage during their press release events and festival- Made technical and artistic decisions regarding lens choice, exposure, lighting, composition, filters, and color-grading; proficient with various cameras including Sony A7S, Sony A7R, Canon EOS 6D Kit with Rokinon Set, and RED Epic-Dragon.

San Francisco Bay Area

• Performed alongside well known actors, including Paul Rudd and Michael Peña• Worked for various film/tv productions such as 13 Reasons Why and Ant-Man and the Wasp• Required to manage scheduling of commitments with flexibility

San Francisco, Ca

- Maximizes sales connecting with the customer and efficiently managing CRM through the utilization of Salesforce.- Identifies customers’ needs and assists them with budget planning, guiding the car buying/selling process; exhibits a high level of commitment to customer satisfaction- Accurately processes DMV vehicle titling and transfers across various states and regulations.

San Francisco, California, United States

- Conducts accurate vehicle condition assessments, engages customers online and in person, optimizing the customer experience; improved appraisal time efficiency by 33%, and earned the Top-3 Assessors in the Region for 2020.- Utilizes CarMax inventory knowledge to guide customers towards vehicles that meet their needs.- Ensures a seamless transition from online to in-store purchasing to provide an unrivaled customer experience.

San Francisco Bay Area

- Managed audio/video projects, working with clients and organizers running large scale multi-million productions.- Served as a Camera Operator for streaming/broadcasting conferences for Salesforce and DreamForce; operated advanced video equipment to deliver top-rate images and video footage.- Encouraged the use of cutting-edge videography techniques to improve results; utilized various lighting and visual equipment to enhance the quality of images.

Los Angeles, California

- Maximized revenue potential utilizing company sales strategies; actively maintained and cultivated positive public relations and contributed to growing the business through increased sales engagement and increased efficiency. - Produced all audiovisual works (i.e., music videos, b-roll, photos, social media materials, and accounts such as HootSuite, TweetDeck, and WordPress), from concept development through the final edit. - Effectively oversaw day to day operating procedures following company policy; managed P&L Budget- Supervised and guided the work of the audiovisual and event support staff, establishing policies and procedures.- Managed the project pipeline and prioritization while overseeing audiovisual budgets.

Chico, California Area

- Managed all aspects of studio operations and refined the process through effective training and supervision of production staff; managed direct reports, including Assistant Managers, Studio Operations & Studio Project Leads.- Provided direction and guidance related to interviews, concerts, live on-air performances, photos, and video shoots.- Partnered with leadership for the business requirements against studio production set up and resourcing.- Manage weekly sets with Production, including freelance, open head, and studio expenses.- Managed, organized, purged, and maintained studio supplies, photo equipment, and prop inventory.- Built and executed marketing strategy through research, benchmarking, messaging, and audience identification.- Worked with clients for promotional radio campaigns and advertisements; utilizing Google Analytics, accurately analyzed and reported on campaign performance to identify areas of improvement.

Minor, Managing For Sustainability

Bachelor’S Degree, Digital Communication And Media/Multimedia