•Oversees & manages responsibility for BirchStreet Systems (Procure-to-pay business Cloud Technology Software), Simven, Master Product List & Concessions Requisitions System) •Serves as the sole point of contact for Sportservice systems for Suppliers, corporate management, internal staff, external contractors & special projects•train associates new to system & lead Procurement/administrative staff, acts as project manager for special projects/assignments• Assists with coordinating activities of associates to ensure quality performance & customer service• implements logistical planning and guides all Sportservice system integrations for DNC operations & departments•Manages procurement systems, compliance & assists with operational standards for sportservice•Leads AP Processing, Reconciliation & requisitions for month-end Close Processing

•Assist in managing/training employees in multiple departments, including temps & NPO’s•Act as a multi-site hospitality support, embedding day-to-day operations by working on key services and events at other OVG Venues across the Seattle area•assist with event planning & coordinating/set up•track Food & Beverage, equipment distribution across venue •Assures that the location equipment is operational prior to start of event•Assist building management/partnership with Hospitality service, problem solving & providing assistance to over 5,000+ guests•Troubleshoot Oracle micros, analyzes sales & product distribution

•Assist in improving accessibility, quality & quantity for platform tools & features such as Change Freeze, Change request processing & updating excel charts & graphs for certain projects•Prepare Core Services Engineering & Operations (CSEO) engineering teams for quarter end and monitor, assist, and communicate status during quarter close period by analyzing Power Bi incident dashboard & setting up meetings with engineering teams to improve the overall revenue process•Identify and implement improvements to make these revenue processes more secure, reliable and efficient•Utilize software tools such as power automation, Azure devops for side projects•Adjust Quarter close timelines for updated deadlines, projects

•Specialized in data analysis in cyber security, monitoring any suspicious activity on campus, reporting observations and updating investigations on file with computer software•Ensuring the safety of employees and guests through safety precautions and measures•Primary point of contact between warehouse, security & delivery staff to head management in corporation

•Project lead for catering events; food deliveries, coordinating, budgeting, event set ups•food accessories, hot/cold/food and delivery before events, ass catering team & checking off task/lists for team staff in catering & food runners •Hospitality and food service representative for vip rooms, lounge & suites

•Organized and managed guest boarding process by validating identification and ticket information for 500+ guests per cruise, ensuring visitors were in the proper location •Utilize proprietary software to correct and confirm guest information to ensure the safety and well-being of each visitor •Employed guide procedures to answer guest inquiries and provide travel information, increasing customer satisfaction and positive reviews