Rd Pennell Email & Phone Number

- Build out internal tooling for the Support team- Structure and analyze support and community activity- Work closely with developer community and clients to resolve highly technical questions about practical implementation of multiple frontend frameworks- Develop standard solutions, author knowledge base articles, and improve documentation for our.

-Established and maintained recruiting and referral programs for participants for 1:1 professional interviewing platform-Analyzed site usage analytics for lean, iterative improvements to participant experience. -Introduced the team to new methods of acquisition that increased the efficiency of participant-to-researcher matching-Managed a remote support.

San Francisco Bay Area

-Managed facilities for an office with a fluctuating occupancy from 15 - 55-Coordinated with contractors to ensure completion of office improvements-Maintained social media presence across multiple channels-Coordinated recruiting efforts for a total of 14 roles while defining and leading D&I program-Maintained a functional, fun, and healthy work.

San Francisco Bay Area

-Maintained schedule for 40+ concurrent projects in various stages of construction across the US & in Korea-Developed a project estimating system based on historical data that was able to predict costs with 95% accuracy-Coordinated with vendors to ensure timely completion of projectsMaintained construction documentation, including internal & external notices

Bachelor Of Arts (B.A.), Architecture

Bachelor Of Education (B.Ed.), Creative Writing And English Education