Renato Saraiva Email & Phone Number
@treeal.com
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Who is Renato Saraiva? Overview
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Renato Saraiva is listed as Co-Founder and Chief Operating Officer at Treeal, a with 12 employees, based in São Paulo, Brazil. AeroLeads shows a work email signal at treeal.com and a matched LinkedIn profile for Renato Saraiva.
Renato Saraiva previously worked as Co-Founder & Chief Operating Officer at Treeal and Co-Founder & Head of Inovation at Treeal. Renato Saraiva holds Master Of Business Administration - Mba, Digital Business from Mba Usp/Esalq.
Email format at Treeal
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AeroLeads found 1 current-domain work email signal for Renato Saraiva. Compare company email patterns before reaching out.
About Renato Saraiva
Bachelor in Information Systems at São Judas and currently on a Digital Business MBA at USP/Esalq.Solid experience in Telecom and Call Center environments, with more than 17 years of experience in the area. In 2022 I changed the focus of my career to innovation aiming to provide Web3 solutions to my clients.Among my main technical skills, I highlight:Web3: Blockchain, NFT, Tokens, Crypto, DeFi and GameFiProject ManagementProduct OwnerAspect Unified IP, ALM, AQM, Voxeo CXP and Prophecy.Genesys Framework, GVP, Outbound, Reports, RoutingIn addition, I have fluent English, intermediate Spanish and several certifications related to my area of expertise.
Listed skills include Genesys, Genesys Framework, Ivr, Cti, and 20 others.
Renato Saraiva's current company
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Renato Saraiva work experience
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Co-Founder & Chief Operating Officer
Current> Responsável pela criação e implementação de processos operacionais e de compliance.> Integrações e melhoria continua de produtos.> Acompanhamento e Implantação de regras regulatórias (Bacen).> Onboarding e KYC.
Co-Founder & Head Of Inovation
Project Manager
> Responsible for project management and implementation of the artificial intelligence solution for all Brazilian customers.> Direct action with a remote team to carry out activities and interface with local customers to define scope and deadline.> Kick-off meeting with client to define scope and architecture, daily meetings with remote teams (Pakistan, USA and Europe), monitoring activities, troubleshooting and alignment.> Data and Information Collection to build artificial intelligence models and of processes definition to collect and use customer data.
Sr Customer Care Engineer
> Global support for Aspect customers and partners.> Projects, analysis and troubleshooting on all Aspect products (UIP, ALM, AQM, CXP and Prophecy).International certification on Aspect products:> Aspect Unified IP 7.3 - Nashville, TN – USA (2015)> Advanced List Management 7.3 - Nashville, TN - USA (2015)> Voxeo CXP - Nashville, TN – USA (2016)> Voxeo Prophecy - Nashville, TN – USA (2016)> Voxeo CXP and Prophecy - Mexico City – MEX (2016)
Genesys Senior Analyst
>Deployment, Configuration, Maintenance of the Genesys Platform, GVP, Framework, Outbound, Reporting, Routing, Architecture and Recording.
System Analyst
>Deployment, Configuration, Maintenance of the Genesys Platform, Framework, Outbound, Reports, Routing, Architecture and Customization.
Application Analyst
> Approval, Implementation and Migration of Systems, Project Documentation, Migration of Call Center Operations (Systems and Hardware).> Elaboration of Functional Specification, PMO, Risk Plan, Approval Plan and Opening Term (SOX Standard), Dialer Installation and Configuration (Contax and Altitude).
Systems Analysis Intern
> Change Approvals, Functional Specifications, Risk Plan and Approvals. > Opening Term (SOX Standard).
Renato Saraiva education
Master Of Business Administration - Mba, Digital Business
Bacharelado, Sistemas De Informação
Técnico, Informatics
Frequently asked questions about Renato Saraiva
Quick answers generated from the profile data available on this page.
What company does Renato Saraiva work for?
Renato Saraiva works for Treeal.
What is Renato Saraiva's role at Treeal?
Renato Saraiva is listed as Co-Founder and Chief Operating Officer at Treeal.
What is Renato Saraiva's email address?
AeroLeads has found 1 work email signal at @treeal.com for Renato Saraiva at Treeal.
Where is Renato Saraiva based?
Renato Saraiva is based in São Paulo, Brazil while working with Treeal.
What companies has Renato Saraiva worked for?
Renato Saraiva has worked for Treeal, Afiniti, Aspect Software, Nextel (Nii Holding), and Xgen.
How can I contact Renato Saraiva?
You can use AeroLeads to view verified contact signals for Renato Saraiva at Treeal, including work email, phone, and LinkedIn data when available.
What schools did Renato Saraiva attend?
Renato Saraiva holds Master Of Business Administration - Mba, Digital Business from Mba Usp/Esalq.
What skills is Renato Saraiva known for?
Renato Saraiva is listed with skills including Genesys, Genesys Framework, Ivr, Cti, Microsoft Sql Server, Windows Server, Gvp, and Linux Server.
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