Reagan Neel

Reagan Neel Email and Phone Number

Recreation, Lifestyle and Events Professional @ Leland Management
orlando, florida, united states
Reagan Neel's Location
Scottsdale, Arizona, United States, United States
Reagan Neel's Contact Details

Reagan Neel personal email

n/a
About Reagan Neel

I am an enterprising and industrious individual with 13 years of combined Guest Service, Recreation, Event Management, Activities and Concierge experience. I have a willingness to learn and grow to be the best in my field, regardless of my position. Possessing the aptitude to be a self-starter and independent worker, I am a natural leader who also thrives in a team setting. With my experience, I have gained excellent training from top companies in the Guest Service and Hospitality industries, and am able to navigate through challenging situations with a positive attitude and boundless patience. My passions are finding adventure in every day life and serving others to the best of my ability.

Reagan Neel's Current Company Details
Leland Management

Leland Management

View
Recreation, Lifestyle and Events Professional
orlando, florida, united states
Employees:
225
Reagan Neel Work Experience Details
  • Leland Management
    Recreation Coordinator
    Leland Management Jun 2020 - Present
  • Melrose Management Partnership
    Lifestyle Manager/Community Association Manager/Property Manager
    Melrose Management Partnership May 2014 - Present
    Orlando, Florida Area
    Solterra Resort Property ManagerMelrose Management Partnership-Licensed Community Association Manager-Solterrra Resort Lifestyle Manager- First ever Activities Manager of Solterra Resort. Designed activities department from the ground up. Responsible for creating, planning and implementing guest and owner programs. Attend and participate in resort, property management and community board meetings. Assist in hiring and training pool monitor and associates. In charge of communicating with all 3rd party contracts. Manage and maintain marketing material and schedules for resort, based upon season."Melrose Lifestyle Managers have the skills necessary to oversee outdoor events, prospect events, and family events along with the skills needed to successfully run all of the activities for the community with programs designed for developers and for community controlled HOA and CDD boards.In addition to organizing and running the community events, Lifestyle Managers will oversee the community calendars, budgeting, cost analysis, new homeowner orientation, surveys to residents, clubhouse access, pool and mailbox key distribution, and event promotion for the community along with working with the client to ensure we are meeting their vision of lifestyle programs while also trained in the latest technology to allow use of social media, smartphone apps, and other products to promote the programs and events of the community."Melrose Lifestyle Services’ amenity management scope of services include:•Oversee day-to-day operations of facility•Manage vendor contracts in relation to facility operations•New resident orientation/issue access cards•Coordinate rentals for private events•Enforce rules of the facility•Respond to after-hours emergencies•Manage work orders•Prepare reports
  • Walt Disney World
    Operations Cast Member
    Walt Disney World Oct 2013 - Aug 2014
    Orlando, Florida Area
    Fastpass + Team MemberRequires strong ability to manage conflict/resolution, strong team skills, strong Guest Service skills, Problem solving skills, organizational skills with attention to detail, computer proficiency within an Apple platform, and familiarity with the Walt Disney World theme parks.
  • Expedia Local Expert
    Expedia Local Expert Concierge
    Expedia Local Expert Jun 2013 - Sep 2013
    Orlando, Florida Area
    Expedia Local Expert (ELE) offers face-to-face personalized recommendations and assistance in booking events, activities, tours, attractions and other services that travelers seek in their destinations. Focusing on providing exceptional service to our guests, our lodging partners, and our supply partners, we help travelers get the most out of each destination, which in turn helps our lodging partners develop loyal guests and helps our supply partners grow their businesses. ELE is responsible for assessing customer needs and selling attractions and activity tickets that ensure a memorable vacation experience. With proven sales and high-touch customer service skills. ELE is knowledgeable about the local area and is the expert on the attractions, tours and activities that we sell. As a member of the team they uphold the Expedia Local Expert™ promise to "delight every guest by sharing my passion and local knowledge to arrange memorable experiences". Core Responsibilities Provide each guest with a professional and courteous greeting and outstanding guest serviceBuild rapport with the guest and assist guest in selecting the product that matches their needs. Needs are assessed via the discovery process (i.e. asking questions)Demonstrate the ability to generate sales and up sell product by "painting the picture" and planning out the guest's stay to maximize their experienceTake responsibility for solving guest issues in a timely fashion with satisfaction and a sense of urgency. Follow up on issues to ensure that they are resolvedShow proven ability to sell in person and on the phoneUse sales tools to invoke a sense of urgency to get the guest to commit; closes and books the sale and gets guest to make payment
  • Hilton Orlando Bonnet Creek
    Concierge
    Hilton Orlando Bonnet Creek May 2011 - Jun 2013
    Orlando, Florida Area
    A Concierge with Hilton Hotels and Resorts is responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability, specifically performing tasks to the highest standards including:Assisting Front Desk, PBX and Bell Service operations with check-ins, guest requests, check-outs, baggage services and in-room services.Providing information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.Processing and delivering messages for guests via phone and email.Arranging and confirming recreational, business and dining activities both inside and outside of the hotel for guests.Responding to special guest requests and inquiries, and resolving issues in a timely, friendly and efficient manner.Register VIP guests, as needed.Promote Hilton marketing programs and distribute printed materials, as needed.
  • Hilton Orlando Bonnet Creek
    Recreation Coordinator
    Hilton Orlando Bonnet Creek Nov 2009 - Jun 2011
    Orlando, Florida Area
    The Recreation Coordinator is responsible for hosting organized activities for resort guests, preparing and facilitating the organized activities, public speaking on a microphone and general clerical and administrative duties. Supervisor duties including assisting with scheduling and activity creation and planning.
  • Walt Disney World
    Cast Member- Operations And Attractions
    Walt Disney World Jun 2007 - Jul 2010
    Orlando, Florida Area
    Operations and Attractions are a Guest Service role at the Walt Disney World Resort. Cast Members are tasked with operating attractions and providing exemplary guest service including: ride operation, welcoming and greeting guests, assisting guests who require special assistance or access, emergency training for evacuation, crowd control, maintaining clean and safe work environment. providing directions and information to guests.
  • Walt Disney World
    College Program Intern-Operations And Attractions
    Walt Disney World Jan 2007 - Jun 2007
    Orlando, Florida Area
    The Walt Disney World College Program is a 4-7 month internship program located at the Walt Disney World Resort in Orlando, Florida. The program has 3 key components- Living, Learning and Earning. Interns live in company sponsored housing with people from all over the country and the world. Interns are College and University Students and are given access to Accredited Disney classes that are applicable to College and University classes, while earning their wages working at assigned locations throughout Walt Disney World.
  • Wyndham Worldwide
    Activities Associate
    Wyndham Worldwide Jun 2007 - Nov 2009
    Orlando, Florida Area
    Responsibilities include organizing and executing a variety of recreational activities for resort guests in coordination with the Activities Supervisor. Requires the ability to operate all guest activities and related areas including, but not limited to; activities center, fitness center, pools, cabanas, outdoor games and beaches, lifeguarding duties, outdoor areas, karaoke,craft room and kid's club.

Reagan Neel Skills

Hospitality Concierge Services Hospitality Industry Hotels Front Office Resorts Hospitality Management Onq Customer Service Property Management Systems Hotel Management Food And Beverage Restaurants Rooms Division Micros Recreation Event Planning Outdoor Recreation Coordinating Activities Local Events Events Coordination Festivals Hosting Events Licensed Community Association Manager First Aid Training Guest Service Management Lifestyle Management Event Management Tourism Training Management Leadership Marketing Hoa Property Management Hiring Administration Foreign Languages Instruction

Reagan Neel Education Details

Frequently Asked Questions about Reagan Neel

What company does Reagan Neel work for?

Reagan Neel works for Leland Management

What is Reagan Neel's role at the current company?

Reagan Neel's current role is Recreation, Lifestyle and Events Professional.

What is Reagan Neel's email address?

Reagan Neel's email address is rn****@****ent.com

What is Reagan Neel's direct phone number?

Reagan Neel's direct phone number is +140790*****

What schools did Reagan Neel attend?

Reagan Neel attended Northern Arizona University, University Of Central Florida, Valencia Community College.

What are some of Reagan Neel's interests?

Reagan Neel has interest in Health.

What skills is Reagan Neel known for?

Reagan Neel has skills like Hospitality, Concierge Services, Hospitality Industry, Hotels, Front Office, Resorts, Hospitality Management, Onq, Customer Service, Property Management Systems, Hotel Management, Food And Beverage.

Who are Reagan Neel's colleagues?

Reagan Neel's colleagues are Claudette Maldonado, Michelle Vitale, Donald Miller, Liane Mclaughlin, Paula Angarita, Mary Shaver, Jessica Cox, Cmca, Ams.

Not the Reagan Neel you were looking for?

  • Reagan Neel

    Property Manager/Lifestyle Manager At The Melrose Management Partnership
    Davenport, Fl

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