Reagan Neel Email and Phone Number
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Reagan Neel personal email
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I am an enterprising and industrious individual with 13 years of combined Guest Service, Recreation, Event Management, Activities and Concierge experience. I have a willingness to learn and grow to be the best in my field, regardless of my position. Possessing the aptitude to be a self-starter and independent worker, I am a natural leader who also thrives in a team setting. With my experience, I have gained excellent training from top companies in the Guest Service and Hospitality industries, and am able to navigate through challenging situations with a positive attitude and boundless patience. My passions are finding adventure in every day life and serving others to the best of my ability.
Leland Management
View- Website:
- lelandmanagement.com
- Employees:
- 225
-
Recreation CoordinatorLeland Management Jun 2020 - Present -
Lifestyle Manager/Community Association Manager/Property ManagerMelrose Management Partnership May 2014 - PresentOrlando, Florida AreaSolterra Resort Property ManagerMelrose Management Partnership-Licensed Community Association Manager-Solterrra Resort Lifestyle Manager- First ever Activities Manager of Solterra Resort. Designed activities department from the ground up. Responsible for creating, planning and implementing guest and owner programs. Attend and participate in resort, property management and community board meetings. Assist in hiring and training pool monitor and associates. In charge of communicating with all 3rd party contracts. Manage and maintain marketing material and schedules for resort, based upon season."Melrose Lifestyle Managers have the skills necessary to oversee outdoor events, prospect events, and family events along with the skills needed to successfully run all of the activities for the community with programs designed for developers and for community controlled HOA and CDD boards.In addition to organizing and running the community events, Lifestyle Managers will oversee the community calendars, budgeting, cost analysis, new homeowner orientation, surveys to residents, clubhouse access, pool and mailbox key distribution, and event promotion for the community along with working with the client to ensure we are meeting their vision of lifestyle programs while also trained in the latest technology to allow use of social media, smartphone apps, and other products to promote the programs and events of the community."Melrose Lifestyle Services’ amenity management scope of services include:•Oversee day-to-day operations of facility•Manage vendor contracts in relation to facility operations•New resident orientation/issue access cards•Coordinate rentals for private events•Enforce rules of the facility•Respond to after-hours emergencies•Manage work orders•Prepare reports -
Operations Cast MemberWalt Disney World Oct 2013 - Aug 2014Orlando, Florida AreaFastpass + Team MemberRequires strong ability to manage conflict/resolution, strong team skills, strong Guest Service skills, Problem solving skills, organizational skills with attention to detail, computer proficiency within an Apple platform, and familiarity with the Walt Disney World theme parks. -
Expedia Local Expert ConciergeExpedia Local Expert Jun 2013 - Sep 2013Orlando, Florida AreaExpedia Local Expert (ELE) offers face-to-face personalized recommendations and assistance in booking events, activities, tours, attractions and other services that travelers seek in their destinations. Focusing on providing exceptional service to our guests, our lodging partners, and our supply partners, we help travelers get the most out of each destination, which in turn helps our lodging partners develop loyal guests and helps our supply partners grow their businesses. ELE is responsible for assessing customer needs and selling attractions and activity tickets that ensure a memorable vacation experience. With proven sales and high-touch customer service skills. ELE is knowledgeable about the local area and is the expert on the attractions, tours and activities that we sell. As a member of the team they uphold the Expedia Local Expert™ promise to "delight every guest by sharing my passion and local knowledge to arrange memorable experiences". Core Responsibilities Provide each guest with a professional and courteous greeting and outstanding guest serviceBuild rapport with the guest and assist guest in selecting the product that matches their needs. Needs are assessed via the discovery process (i.e. asking questions)Demonstrate the ability to generate sales and up sell product by "painting the picture" and planning out the guest's stay to maximize their experienceTake responsibility for solving guest issues in a timely fashion with satisfaction and a sense of urgency. Follow up on issues to ensure that they are resolvedShow proven ability to sell in person and on the phoneUse sales tools to invoke a sense of urgency to get the guest to commit; closes and books the sale and gets guest to make payment -
ConciergeHilton Orlando Bonnet Creek May 2011 - Jun 2013Orlando, Florida AreaA Concierge with Hilton Hotels and Resorts is responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and local vicinity in the hotel's continuing effort to deliver outstanding guest service and financial profitability, specifically performing tasks to the highest standards including:Assisting Front Desk, PBX and Bell Service operations with check-ins, guest requests, check-outs, baggage services and in-room services.Providing information, recommendations and booking services for a variety of guest inquiries, including, but not limited to, directions, hours of operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and medical care.Processing and delivering messages for guests via phone and email.Arranging and confirming recreational, business and dining activities both inside and outside of the hotel for guests.Responding to special guest requests and inquiries, and resolving issues in a timely, friendly and efficient manner.Register VIP guests, as needed.Promote Hilton marketing programs and distribute printed materials, as needed. -
Recreation CoordinatorHilton Orlando Bonnet Creek Nov 2009 - Jun 2011Orlando, Florida AreaThe Recreation Coordinator is responsible for hosting organized activities for resort guests, preparing and facilitating the organized activities, public speaking on a microphone and general clerical and administrative duties. Supervisor duties including assisting with scheduling and activity creation and planning. -
Cast Member- Operations And AttractionsWalt Disney World Jun 2007 - Jul 2010Orlando, Florida AreaOperations and Attractions are a Guest Service role at the Walt Disney World Resort. Cast Members are tasked with operating attractions and providing exemplary guest service including: ride operation, welcoming and greeting guests, assisting guests who require special assistance or access, emergency training for evacuation, crowd control, maintaining clean and safe work environment. providing directions and information to guests. -
College Program Intern-Operations And AttractionsWalt Disney World Jan 2007 - Jun 2007Orlando, Florida AreaThe Walt Disney World College Program is a 4-7 month internship program located at the Walt Disney World Resort in Orlando, Florida. The program has 3 key components- Living, Learning and Earning. Interns live in company sponsored housing with people from all over the country and the world. Interns are College and University Students and are given access to Accredited Disney classes that are applicable to College and University classes, while earning their wages working at assigned locations throughout Walt Disney World. -
Activities AssociateWyndham Worldwide Jun 2007 - Nov 2009Orlando, Florida AreaResponsibilities include organizing and executing a variety of recreational activities for resort guests in coordination with the Activities Supervisor. Requires the ability to operate all guest activities and related areas including, but not limited to; activities center, fitness center, pools, cabanas, outdoor games and beaches, lifeguarding duties, outdoor areas, karaoke,craft room and kid's club.
Reagan Neel Skills
Reagan Neel Education Details
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Event Management -
Language And Literature Tesol -
General Studies
Frequently Asked Questions about Reagan Neel
What company does Reagan Neel work for?
Reagan Neel works for Leland Management
What is Reagan Neel's role at the current company?
Reagan Neel's current role is Recreation, Lifestyle and Events Professional.
What is Reagan Neel's email address?
Reagan Neel's email address is rn****@****ent.com
What is Reagan Neel's direct phone number?
Reagan Neel's direct phone number is +140790*****
What schools did Reagan Neel attend?
Reagan Neel attended Northern Arizona University, University Of Central Florida, Valencia Community College.
What are some of Reagan Neel's interests?
Reagan Neel has interest in Health.
What skills is Reagan Neel known for?
Reagan Neel has skills like Hospitality, Concierge Services, Hospitality Industry, Hotels, Front Office, Resorts, Hospitality Management, Onq, Customer Service, Property Management Systems, Hotel Management, Food And Beverage.
Who are Reagan Neel's colleagues?
Reagan Neel's colleagues are Claudette Maldonado, Michelle Vitale, Donald Miller, Liane Mclaughlin, Paula Angarita, Mary Shaver, Jessica Cox, Cmca, Ams.
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