Brendan Nelson Email & Phone Number

Long Beach, Ca, Us

- Supervise daily operations of the facility, ensuring a safe and welcoming environment for over 37,000 students and faculty- Supervise a team of 10 staff and student employees, providing training, support, and performance evaluations to foster a high level of service- Conduct regular facility inspections and maintenance checks, collaborating with maintenance teams to address issues promptly

Long Beach, California, Us

- Assisted in managing client account, fostered strong relationships through regular communication and feedback- Collaborated with cross-functional teams to develop and implement marketing strategies that increased client engagement- Conducted market research and analysis to identify trends and opportunities, contributing to campaign planning and execution- Prepared and presented weekly performance reports, highlighting key metrics and actionable insights for client

Fresno, Ca, Us

- Provided exceptional customer service to members and guests, ensuring a welcoming atmosphere and resolving inquiries promptly- Assisted in organizing and promoting club events, enhancing member engagement and participation through effective communication and outreach- Maintained up-to-date member records and account information, ensuring accuracy and confidentiality in compliance with club policies- Coordinated with various departments to facilitate member requests and special arrangements, contributing to seamless club operations

Minneapolis, Mn, Us

- Processed online orders efficiently, ensuring accurate picking, packing, and shipping to meet customer expectations and delivery timelines- Collaborated with team members to maintain inventory accuracy, conducting regular stock audits and resolving discrepancies promptly- Provided exceptional customer service by addressing inquiries and concerns related to online orders, returns, and product availability- Assisted in maintaining a clean and organized workplace, adhering to safety standards and promoting a positive shopping experience for customers

- Received and fulfilled orders in a timely, efficient manner- Tracked all orders via delivery software- Noted inventory levels and alerted supervisors to potential issues- Answered phone calls, processed returns, and provided online customer service

Kearney, Nebraska, Us

- Provided exceptional customer service by engaging with customers to understand their needs and offering tailored product recommendations- Assisted in maintaining store visual standards, including merchandising displays and inventory organization, to enhance the shopping experience- Processed transactions efficiently using the point-of-sale system, ensuring accuracy and prompt service during peak sales periods- Collaborated with team members to achieve sales goals, contributing to a positive and motivated store environment

- Led the development of a comprehensive website and e-commerce store for a member of the California State University, Fresno MBA cohort, ensuring alignment with client objectives and brand vision- Collaborated with cross-functional teams, including designers and developers, to create a user-friendly interface that enhanced the customer experience and increased engagement- Managed project timelines, budgets, and resources effectively, ensuring the project was completed on schedule and within budget constraints- Conducted regular stakeholder meetings to provide updates, gather feedback, and address any concerns, fostering open communication and collaboration

- Oversaw daily operations of the recreation center, ensuring a safe, welcoming, and engaging environment for students and visitors- Managed a team of staff members, providing training, scheduling, and performance evaluations to enhance service quality and team cohesion- Implemented facility policies and procedures, addressing any issues promptly to maintain a high standard of customer service and operational efficiency- Monitored facility cleanliness and maintenance, working closely with maintenance teams to ensure a safe and enjoyable experience for all users

- Provided excellent customer service by greeting visitors, addressing inquiries, and resolving issues to enhance the overall experience- Monitored facility activities to ensure safety compliance and adherence to established guidelines, contributing to a secure environment for all participants- Supported staff in maintaining cleanliness and organization of recreational spaces and equipment, promoting a welcoming atmosphere- Conducted equipment checks and maintained inventory, ensuring all recreational materials were in optimal condition and readily available- Engaged with participants to gather feedback and suggestions, helping to improve programs and services offered at the recreation center

- Provided technical support to athletic department staff and coaches, troubleshooting hardware and software issues to ensure seamless operations- Assisted in the setup and maintenance of audio-visual equipment for events, enhancing the overall experience for athletes and attendees- Responded to support requests via phone, email, and in-person, prioritizing issues to minimize downtime and ensure timely resolutions- Collaborated with IT team members to document common issues and develop user guides, improving the efficiency of support processes- Conducted training sessions for staff on new software and technology, promoting user adoption and enhancing technical proficiency- Monitored and maintained inventory of IT equipment and supplies, ensuring availability and proper functioning of all technology resources

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration - Computer Information Systems Option