• Main task involved completing corporate sales proposals as support to Humana’s sales staff in markets across the United States.• Required multi-tasking while maintaining strict attention to detail to ensure the completion of a number of proposals at once while managing projects that involve a number of Humana’s many departments.• Proposal completion required an intensive knowledge of Microsoft Office products

• Duties included researching products and companies, copywriting for radio advertisements as well as direct mail pieces, and editing commercials and brochures.• These work experiences allowed me to be an integral part in creating brand awareness, as well as allowing me to get more experience networking and developing relationships with clients.

• Everyday tasks include ensuring over 20,000 Twin Spires Club members nationwide receive credit for wagers, and compiling Top Player Reports distributed to Churchill executives.• Build relationships and a real rapport with customers, especially frequent visitors, to provide a feeling of belonging and to improve customer retention.