Rebecca Coleman

Rebecca Coleman Email and Phone Number

Managing Partner @ Estman Consulting, LLC.
Prescott, AZ, US
Rebecca Coleman's Location
Prescott Valley, Arizona, United States, United States
Rebecca Coleman's Contact Details

Rebecca Coleman work email

Rebecca Coleman personal email

n/a
About Rebecca Coleman

With a robust background in customer relationship management, my career has focused on spearheading projects and fostering relationships. I bring a strong sense of customer-centric relatability that drives me to be a proactive problem solver. Building upon a desire to bring positivity and my passion for learning to add value to any organization I work with, I have maintained a 98% customer retention rate throughout my career.

Rebecca Coleman's Current Company Details
Estman Consulting, LLC.

Estman Consulting, Llc.

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Managing Partner
Prescott, AZ, US
Website:
kelvin.education
Employees:
4
Rebecca Coleman Work Experience Details
  • Estman Consulting, Llc.
    Managing Partner
    Estman Consulting, Llc.
    Prescott, Az, Us
  • Kelvin Education
    Customer Success Manager/ Data Integrations
    Kelvin Education Mar 2024 - Present
    Irvine, California, United States
    In my role as a Customer Success Manager at Kelvin Education, I was responsible for fostering strong customer relationships post-sale and facilitating data integrations with student information systems across the country. By leveraging my technical expertise, I supported seamless data integrations through various methods, ensuring that data did not impede access to the platform.
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  • Schoolmint
    Senior Customer Service Manager - Enterprise
    Schoolmint Mar 2022 - May 2024
    Prescott Valley, Arizona, United States
    In my role as Senior Customer Service Manager at SchoolMint, I spearheaded enterprise-level SaaS implementation projects, ensuring a seamless customer experience and high client retention rates. By leading cross-functional teams and customizing processes, I successfully delivered tailored solutions for clients like Miami Dade County Public Schools, resulting in increased satisfaction and timely project completion.
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  • Aeries Software
    Implementation And Training Coordinator
    Aeries Software Aug 2019 - Mar 2022
    City Of Orange
    In my role as an Implementation and Training Coordinator at Aeries Software, I successfully led the development of implementation boot camps and microlearning opportunities to support a 350% increase in yearly implementations. Additionally, I played a key role in executing a go-to-market strategy that brought 64% of clients to Aeries Software after a competitor's product termination.
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  • Illuminate Education, Inc.
    Senior Customer Success Manager - Illuminate Student Information
    Illuminate Education, Inc. Nov 2014 - Jun 2019
    Irvine, California, United States
    In my role as a Senior Customer Success Manager at Illuminate Education, I focused on building community, cross-selling, and ensuring customer satisfaction. I played a crucial role in supporting state and federal reporting teams, enhancing product documentation, as well as developing a microlearning presence for all aspects of a student information system. Working with cross-functional teams to provide customer voice as well as business analytical documentation to support product enhancements including but not limited to user acceptance and quality assurance testing.
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  • Byron Union School District
    Teacher On Special Assignment - District Technology Lead
    Byron Union School District Jun 2014 - Oct 2014
    Byron, Ca
    Self-taught SQL queries in order to migrate from Eagle Aeries Student Information System to the Illuminate Student Information system. Project managed full student information implementation, coordinated district wide training for district employees, and made sure that new systems were functioning as expected. I was also responsible for making sure that teachers and students were properly set up for academic online programs from state approved vendors, and basic planning for state testing for the 14/15 school year.
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  • Byron Union School District
    Teacher
    Byron Union School District Jul 2005 - Jun 2014
    Byron, California
    Elementary classroom teacher in grades two through four. District certificated technology support - supporting technology in the classroom.
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Rebecca Coleman Education Details

Frequently Asked Questions about Rebecca Coleman

What company does Rebecca Coleman work for?

Rebecca Coleman works for Estman Consulting, Llc.

What is Rebecca Coleman's role at the current company?

Rebecca Coleman's current role is Managing Partner.

What is Rebecca Coleman's email address?

Rebecca Coleman's email address is rc****@****ucation

What schools did Rebecca Coleman attend?

Rebecca Coleman attended University Of Phoenix, California Baptist University, California Baptist University.

Who are Rebecca Coleman's colleagues?

Rebecca Coleman's colleagues are Joshua Keyes, Kristin Stuart Valdes, David Fagan, Craig V. Tuschhoff, Jimmy Hudson, Jill Albracht, Ari Poyurs.

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