Rebecca Hendricks Email and Phone Number

- Build tables and infrastructure to allow the team to drive the business with actionable insights from data.- Work on big data/analytics projects that gather and integrate large volumes of data, performs analysis, interprets results and develops actionable insights and recommendations for use across the company.- Acquire data from multiple data sources in order to perform analysis.Identifies, analyzes and interprets trends or patterns in complex data in order to provide answers to business questions as well as provide recommendations for action.- Interpret data and analyze results using various statistical techniques and tools.- Present data and analysis in a clear and concise manner allowing the audience to quickly understand the results and recommendations so they activate upon them and make data driven decisions.- Collaborates with various partners to provide a holistic view of the analysis. Measures and monitors results of applied recommendations and present adjustments.- Ensure all data acquisition, sharing and results of applied recommendations are compliant with company standards.

- Established a new Customer Management System, identifying the nature of the problems with the current system, evaluating alternatives, proposing viable solutions, determining the outcome of the various options, and leading implementation of the best resolution. - Reviewed and processed customer orders, verifying and resolving discrepancies from previous requests. - Facilitated delivery of product from local and international suppliers to customers across multiple countries, scheduling delivery to reduce time and cost. - Developed statistical analysis across multiple systems to draw specific conclusions from a set of general observations or from a set of specific facts, summarizing customer’s and company’s past practices, drawing specific conclusions from a set of general observations or from a set of specific facts to reduce latency and increase efficiency.- Trained department and cross-functional members on departmental and companywide systems, developing training material and leading ongoing training seminars covering industry best practices.

- Maintained user accounts and member records in Company’s web-based system, confirming proper security access and synchronization with other systems, and verifying accuracy and quality of system data.- Increased data integrity across multiple systems, collaborating with vendors to resolve errors, confirming optimal functionality of all applications. - Coordinated with various department managers to provide analysis from diverse data sources quantifying numerous key metrics and trends relating to products and labor, recommending strategies on improving performance, production and member experience, meeting budgetary and physical constraints. - Enacted application interfaces with assorted users, working with end-users to ensure applications meet user need, providing technical support when necessary.

- Converted designs and specs into technical solutions utilizing various software products, including SQL Server Reporting Services.- Led annual update of analytics, producing twice as many system and analytics changes across multiple databases in half the time as the previous year. - Consistently utilized stored procedures, query optimization, and views to reduce the storage requirements on company servers and processing time for reports. - Provided technical assistance regarding errors, problems, and questions, analyzing code to find cause of reported errors and revising the report code/front-end file as needed to alleviate error.

- Conducted data modeling, business intelligence gathering, and trending, providing predictive analysis to key stakeholders.- Applied statistical techniques to validate data, presenting findings and interpretations to departmental and cross functional teams leading to improved strategies and operations across the company.