❖ Assisting the Hospital Manager with general/daily duties, including P&L reports, making timesheet/payroll corrections, schedules, etc.❖ Running End of Day financial reports, making account corrections, and balancing them to prepare deposits for bank drop❖ Keeping track of coupons received and sending them in for reimbursement❖ Running the Aged Trial Balance AR report and sending delinquent accounts to Transworld systems once a month, collecting evidence and writing letters for collection disputes❖ Monitoring the social media accounts and online reviews, making posts as necessary❖ Recruiting- posting job listings on Indeed and ICIMS, sorting through candidates to seek out the best fit for the roles available, scheduling interviews, preparing all necessary paperwork ahead of time for the Hospital Manager❖ Onboarding new hires- collecting all necessary paperwork, E-Verifying them, registering them into the timeclock, making them Impromed accounts, making them nametags, and assigning them lockers and keyfobs❖ Designing and printing signs or flyers as needed❖ Brainstorming and implementing morale boosting activities for the staff and clients

❖ Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.❖ Corresponded with real estate agents and tenants through email, telephone, and postal mail.❖ Advertised new rental listings online and removed old ones to keep multiple websites up to date.❖ Maintained positive relationships with tenants by using active listening and effective interpersonal talents.❖ Processed rent collection invoices, billing and other charges in accordance with tenant lease agreements.

❖ Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.❖ Delivered orders in a timely manner and corrected all issues to ensure guest satisfaction.❖ Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.❖ Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.

❖ Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.❖ Kept register drawer accurate, current, and secure by checking bills with counterfeit markers, storing large bills, and keeping adequate change.❖ Greeted guests at counter to fulfill food orders and answer questions.❖ Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.

❖ Helped customers complete purchases, locate items, and join email programs to promote loyalty, satisfaction, and sales numbers.❖ Processed POS transactions, including checks, cash, and credit purchases or refunds.❖ Maintained and organized merchandise to drive continuous sales.❖ Assisted customers in person and over the phone to take down and fulfill balloon orders.