Retail Apparel Group (RAG) is a leading national clothing retailer comprising of over 500 stores and brands including Tarocash, Connor, yd., Johnny Bigg and Rockwear. RAG is part of The Foschini Group, based in South Africa and listed on the South African Stock Exchange. RAG also trades several of their brands in New Zealand and the United States. My role at RAG provides high level executive support to the Chief Executive and Chief Financial Officers. I coordinate full administrative functions of the Executive Office and provide limited support to the wider Executive Management team as required. My most notable achievement to date was onboarding a travel management system and negotiating a supplier arrangement with Virgin Australia as a part of that process that ultimately brought savings of $700K per year to the business and increased productivity of the team by approx. 30%. • Streamline operations and schedules and prioritise tasks, allowing senior staff to increase productivity.• Coordinate domestic and international travel arrangements, including airfares, hotels and transport.• Develop and update spreadsheets to track, analyse and report on company performance and sales.• Respond to emails and correspondence to facilitate communication and ensure effective use of executive time.• Manage and coordinate administrative functions to ensure effective use of team and executive time.• Prepare meeting agendas and briefing papers for members of executive team and board.• Produce and craft presentations to support executives and boost team efficiency.• Interact with vendors, contractors and professional services to direct activities and communicate instructions.• Work with senior management to initiate new projects and assist in various process improvements.

BevChain provides national tailored supply chain solutions for the beverage industry across Australia with ‘best-in-class’ warehouse and distribution services, operating from 25 distribution centres in 6 states, with a fleet of over 275 vehicles plus sub-contractors. A joint venture between Linfox and Lion Nathan Beers. At BevChain I provided high level executive support to the Chief Executive Officer. I coordinated full administrative functions of the Executive Office and provided support to the wider executive team. My most notable achievement at BevChain was the organisation and streamlining of their National Events Program that involved the strategic use of Corporate Sponsorships and facilities to host customers at a number of events and corporate boxes in several states and venues including the SCG, MCG and ANZ stadiums. I was able to increase the overall customer experience at these events while cutting costs to the company. • Managed complex and frequently changing travel arrangements for all company travel.• Managed administrative functions, including complex schedule management with focus on CEO availability.• Created and distributed sensitive company-wide and inter-company announcements. • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.• Produced spreadsheets and crafted presentations to support executives and boost team efficiency.• Updated executives on changing business needs by attending and documenting internal and client meetings.• Orchestrated successful conferences and events, including associated travel, facilities and support services.• Managed external contacts for CEO and kept track of periodic communication needed for priority contacts.• Assisted with team building initiatives to maintain and develop team culture and morale.• Planned, coordinated and executed meetings for Management Team and Board of Directors.

I held two positions during my 7 years at ALDI including Personal Assistant to Director (Finance and Administration) and also Assistant to Director (Buying). I was able to gain a wealth of valuable knowledge and experience during my time at ALDI touching on areas of the business such as HR, Payroll, Accounts Payable, Banking, Bookkeeping, Buying and Purchasing, I also played a role in several key projects. Achievements of note are my involvement an ALDI world first Centralised Administration Function, this project played a key role in cutting business costs, streamlining processes and ultimately increasing productivity, this project is currently being rolled out across the ALDI business in multiple countries. I also undertook a Company wide project to analyse Job Descriptions (JDs), this project focussed on ensuring JDs across the business were uniform and contained all relevant information for each role, and then developing templates for new JDs to be created and devising and rolling out an approval process that involved departments both in Australia and Germany. • Streamlined operations and prioritised tasks, allowing Director to increase personal and team productivity. • Produced spreadsheets and presentations to support Director and team. • Created and distributed company-wide announcements.• Managed administrative functions, including complex schedule management for Director. • Planned and coordinated Director and team travel arrangements domestic and international.• Liaised between multiple business divisions to improve communications.• Directed onboarding and training for new finance and administration employees.• Writing submissions and business documents for projects and process changes for approval at MD meetings. • Coordinated and oversaw the program for the Foreign Investment Review Board.

Buying Assistant for Christmas Decorations, Books and Craft Products at ALDI Stores Australia, the role included, but was not limited to the following tasks; - Assisting the Buying Director in sourcing, developing and evaluating the category- Assisting the Buying Director in all secretarial and administrative requirements- New product development- First point of contact for external stakeholders- Liaise and build strong relationships with various suppliers- Coordinate and organise internal and external stakeholders, in order to meet project deadlines- Assist with artwork design and approval- Product specification development- Advertising brief and sample management- Assist in problem solving and product delivery/process issues- Stock forecasting and planning- Providing and preparing information required for product sampling- Maintain confidential product and supplier records

Crompton Lighting is an Electrical Lighting Wholesaler that entered the Australian lighting market in 1888. Crompton Lighting is a leader in the residential lighting market, supplying building contractors such as Metricon Homes wholesalers such as Cetnaj and Middy’s and retailers such as Bunnings and Beacon Lighting. My role provided administrative support to the Executive General Manager who was responsible for all areas of the business and reported to the parent company, Gerard Lighting. I was also responsible for providing key support to members of the wider Executive Leadership Team, such as the Operations Officer, HR Manager and Wholesale and Retail Sales Managers. I was heavily involved in completing tenders for the Wholesale Manager.

Leader in photographic accessories, this role was primarily customer focused, managing the sales catalogue and handling phone sales and enquiries as well as providing administrative support to key sales executives.