My role includes communicating over the telephone and face to face with parents and visitors, making outgoing telephone calls, welcoming visitors and informing their arrival to the appropriate member of staff, completing daily registers using SIMS, ordering lunches and banking the money, preparing money for Loomis on a weekly basis, general administration duties for example photocopying.

My role as office admin apprentice was to check and complete class registers on a daily basis using SIMS software, receiving incoming and making outgoing telephone calls to parents and other companies, ordering children’s lunches, dealing with money, producing letters using Microsoft Word, producing spreadsheets using Microsoft Excel, photocopying, faxing, greeting parents who arrive into school, tasks given to me by teachers and head teacher and daily banking.

As a travel sales advisor my role is to resolve customer queries, complaints and take day excursion and holiday bookings. I contact other companies on a daily basis which includes hotels, other travel agents, schools and coach companies. Along with booking holidays i also takeprivate hire bookings which involves adding the information into a booking system, invoicing and taking payments. Another part of my job is daily banking which involves contacting customers who have outstanding payments… Show more As a travel sales advisor my role is to resolve customer queries, complaints and take day excursion and holiday bookings. I contact other companies on a daily basis which includes hotels, other travel agents, schools and coach companies. Along with booking holidays i also takeprivate hire bookings which involves adding the information into a booking system, invoicing and taking payments. Another part of my job is daily banking which involves contacting customers who have outstanding payments, also clearing cheque payments and keeping an excel document up to date. I also do general office work which includes sorting post, going to the bank, franking post, photocopying and filing documents. Show less