Rebecca Bevan Email and Phone Number
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A wise man once said “ You are only confined by the walls you build.” I have adopted this mantra in my professional and personal life, and it has made all the difference.
Centene Corporation
View- Website:
- centene.com
- Employees:
- 33823
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Customer Service Representative IvCentene CorporationTulsa, Ok, Us -
Customer Service Representative - Sunflower Health PlanCentene CorporationOklahoma City, Ok, Us -
Customer Service Representative - Home State HealthCentene Corporation Aug 2024 - PresentOklahoma City, Oklahoma, United States- Serves as the front-line support on various member inquiries, requests, or concer- Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance -
Customer Service Representative - Oklahoma Complete HealthCentene Corporation Nov 2023 - Aug 2024Oklahoma City, Oklahoma, United States-Serves as the front-line support on various member and/or provider inquiries, requests, or concerns-Assists with sharing product awareness campaigns, policy changes, directory audits, monthly provider satisfaction surveys, and basic claims related outreach with providers-Maintains performance and quality standards based on established contact center metrics-Expands knowledge on primary market and/or plan, and may expand to cover additional markets and/or plans that may require minor research (e.g., benefits eligibility)-Documents information including demographics, call summaries, and communications for quality and performance tracking through the Customer Relationship Management (CRM) applications-Remains up-to-date and adheres to quality standards, regulation, and all other policies to ensure quality, consistency, and compliance-Performs other duties as assigned-Complies with all policies and standards -
Lead Team MemberPopshelf Jun 2024 - PresentUnited States-Assists in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf℠.-With the assistance of Company merchandising guidelines, rotates product to create eye-catching displays to drive sales.-Completes daily and weekly cleaning responsibilities to provide a superior customer shopping experience.-Ensure store condense and reset standards are maintained consistently each day to provide a clutter free customer shopping experience.-Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications-Operate cash register and scanner to itemize and total customer’s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.-Assist customers in self-checkout process at multiple register terminals simultaneously.-Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.-Open and close the store under specific direction of the Store Team Leader and Assistant Team Leader in the Store Team Leader’s absence.-Additional duties that may be necessary in the absence of the Store Team Leader or Assistant Team Leader -
OwnerOpen Arms Photography & Art May 2015 - PresentOklahoma City, Oklahoma Area- Handle tasks of creating, editing and formatting content of video production-Perform responsibilities of determining graphics, sound and lighting to produce appropriate shots of persons and objects-Coordinate with technical consultants for planning various video productions-Responsible for troubleshooting, installing, and adjusting video production equipment-Latest Project -Premier Truck Group Used Sale video
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Inbound Call CenterHumana Jul 2021 - Nov 2023Oklahoma, United States -
Sales MerchandiserCapital Distributing, Llc Jan 2019 - Jul 2021Oklahoma City, Oklahoma AreaCommunicate and cooperate with all departments of the company to further efficiencies and ensure the smooth operation of the company as a whole.Maintain a positive relationship with all customers, co-employees and management.Maintain appropriate dress and personal appearance.Know, understand and adhere to all company policies and procedures.Promote company goodwill in all areas, assist others and perform tasks as appropriate and/or necessary to help maintain the positive image of Capital Distributing in the market.Adhere to proper and safe driving habits and observations of laws and regulations at all times.Maintain a current and appropriate drivers license.Adhere to all applicable Federal, State, County and local regulations regarding the sale and merchandising of products. -
Principal’S Secretary (Mhse)Manhattan-Ogden Usd383 Dec 2017 - Sep 2018Manhattan, Kansas-Coordinates a variety of programs and activities (e.g. meetings, site in-service day activities, workshops, ceremonies, dances, luncheons, field trips, etc.) for the purpose of delivering services in conformance to established guidelines.-Evaluates situations (e.g. involving other staff, students, parents, the public, etc.) for the purpose of taking appropriate action and/or directing to appropriate personnel for resolution.-Monitors assigned district activities and/or program components (e.g. budget and requisitions) for the purpose of coordinating activities and ensuring compliance with established financial, legal and/or administrative requirements.- Performs record keeping (confidential and non-confidential) and general and program specific clerical functions (e.g. scheduling, copying, faxing, etc.) for the purpose of supporting assigned administrator and/or site with necessary materials.-Prepares written materials (e.g. reports, memos, letters, etc.) for the purpose of documenting activities, providing written reference and/or conveying information.-Processes documents and materials for the purpose of disseminating information to appropriate parties.-Responds to inquiries from a variety of internal and external parties (e.g. staff, parents, students, public agencies, etc.) for the purpose of providing information, facilitating communication among parties and/or providing direction.-Supports assigned administrative personnel for the purpose of providing assistance with administrative functions.-Assists other personnel for the purpose of supporting them in the completion of their work activities.-Attends meetings as assigned for the purpose of conveying and/or gathering information required to perform functions.-Maintains inventories of supplies and materials for the purpose of ensuring items availability -
Account AdvocateNfp Corporate Services (Ok) Sep 2016 - Nov 2017Oklahoma City, Oklahoma AreaSupport and coordinate workflows between Account Executives and Account Manager for client eligibility needs.Manage eligibility process. Input enrollments/changes/terminations on carrier sites for clients and follow-up to ensure change is completed by email or phone as necessary. May need to fax/email changes if when needed. Update and maintain Agency Management System database(s).Assist with renewals which may include but not limited to prepare for renewal meeting, prepare for enrollment meetings, and communicate to carriers the necessary changes, File prepared and other necessary tasks. Perform miscellaneous administrative responsibilities such preparing copies, creating documents/ reports, back-up receptionist. Other miscellaneous projects and tasks as needed. -
Assistant Manager Of Dale RogersPapa Murphy'S International Dec 2015 - Jul 2016Oklahoma City, Oklahoma Area-Insures all team members are in uniform, clocked in and at assigned positions at assigned time.-Responsible to perform a walk-through of the store to insure that the store is ready: clean, stocked etc. for business using the pre-rush checklist.-Supervises and works with the assigned staff to assure that the proper guest service and product quality are given as prescribed in the “Operations Manual.”-Accountable that all cash is handled properly and funds are properly secured.-Insures that the unit is operated according to the proper food handling, sanitation, safety and security guidelines as outlined in the “Operations Manual.”-Insures proper labor guidelines and labor laws are adhered to including schedules and breaks.-Responsible that all opening, closing, change of shift and early out assigned duties are completed using appropriate checklists.-Responsible for the accuracy and completeness of shift and daily paperwork using the POS system.-Insures that an adequate supply of fully proofed crusts is always available.-Maintains adequate prepped product for the shift business and if product is not available, makes sure product is available.-Communicates shift problems to immediate supervisor and resolve if possible, scheduling problems for next day, product shortage etc.-Responsible to handle emergencies, guest complaints, equipment problems or team member problems as per the “What to do If” procedures.-Responsible to train and develop team members on assigned shift as directed by immediate supervisor.-Responsible for any other job related duties as directed by immediate supervisor -
Customer Service RepresentativeElectric League Of Arizona Feb 2015 - Dec 2015-Completes projects assigned by Management -Prepares reports by collecting and analyzing information.-Help resolve customer complaints via phone, email, or mail.-Use telephones to reach out to customers and verify account information.-Identify and assess customers’ needs to achieve satisfaction-Build sustainable relationships of trust through open and interactive communication-Provide accurate, valid and complete information by using the right methods/tools-Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution-Keep records of customer interactions, process customer accounts and file documents-Follow communication procedures, guidelines and policies-Take the extra mile to engage customers-Greet customers warmly and ascertain problem or reason for calling. -
Respite/Habilitation ProviderGuthrie Mainstream Svc Jan 2015 - Dec 2015Mesa, AzHabilitation: One on one therapy to teach and/or improve the child's daily living, social, gross/fine motor, communication and/or memory/organization skills. Respite: Respite care is designed to help families. Caretakers of children or adults with special needs often face serious problems and stress as a result of balancing the needs of their child or adult with special needs with the needs of other family members. These breaks, that respite care provides, allow families time to tend to the needs of their children, spouses, and themselves. Includes assisting the child with feeding, walking, eating, toileting, playing, etc. -
Executive AssistantGovig & Associates Mar 2014 - Dec 2014Scottsdale, Az•Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.•Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information.•Maintains executive's appointment schedule by planning and scheduling meetings, conferences, and travel.• Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.Specialties: Healthcare Recruiter /Recruiting / Recruitment / Retained search / Executive Recruiter / Senior Housing / Assisted Living / Skilled Nursing / Home Heath / Hospice / Finance / Operations / Clinical / Sales & Marketing / Executive Search -
ParaeducatorAutism Academy Jun 2013 - Dec 2013Gilbert, Az•Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities such as restrooms. •Use computers, audiovisual aids, and other equipment and materials to supplement presentations.•Carry out therapeutic regimens such as behavior modification and personal development programs, under the supervision of special education instructors, psychologists, or speech-language pathologists. •Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips. •Conduct demonstrations to teach such skills as sports, dancing, and handicrafts. •Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students.
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Temporary AssistantElectric League Of Arizona Nov 2012 - Apr 2013Phoenix, Arizona AreaDuties will include a lot of electronic filing, report generation, memos, keeping calendars for project manager and possibly members of the project team, Keyboard, Desktop Publishing, E-mail, Spreadsheets, Word Processing, Internet, Databases -
Registrar/Parent Liason/Volunteer Coordinator/Student Council Advisor/Americorps VistaOklahoma City Public Schools 2009 - 2012Oklahoma City, Oklahoma AreaCoordinates assigned programs and/or activities (e.g. student registration, attendance issues, site in-service day activities, substitutes, travel/accommodations, lost and found, etc.) for the purpose of delivering services in conformance to established guidelines and ensuring availability of facilities and/or equipment.Maintains a variety of files, documents and student records (manual and machine) (e.g. permanent student record, cumulative folders for all students, grades, transcripts, immunization dates, etc.) for the purpose of documenting and/or providing reliable information relative to student records.Performs enrollment and unenrollment activities on the automated student information system (e.g. student information, cum folder, monthly enrollments counts, withdraw student, etc.) for the purpose of ensuring compliance with financial, legal, state or federal requirements.Processes requests from students, other districts, colleges/universities and/or employment agencies (e.g. transcripts, job verification, etc.) for the purpose of providing requested information. -
Dog TrainerPetsmart 2007 - 2009Oklahoma City, Oklahoma Area1) Conduct training programs in order to develop and maintain desired animal behaviors for competition, entertainment, obedience, security, riding and related areas.2) Cue or signal animals during performances.3) Evaluate animals in order to determine their temperaments, abilities, and aptitude for training. -
Stocker/Cashier/Assistant ManagerFamily Dollar 2004 - 2007Oklahoma City, Oklahoma Area• Greet customers as they arrive at the store and provide them with information about products and/or services• Respond to customers’ complaints and resolve their issues• Take payment in exchange of items sold• Bag, box and wrap purchased items• Identify prices of goods using memory or scanner• Enter transactions in the cash register and provide customers with the total bill• Perform the duties of customer service representative when required• Maintain periodic sales reports and spreadsheets• Assist in stocking shelves, rotating merchandise and marking prices
Rebecca Bevan Skills
Rebecca Bevan Education Details
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Business Administration -
Northwest Classen High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Rebecca Bevan
What company does Rebecca Bevan work for?
Rebecca Bevan works for Centene Corporation
What is Rebecca Bevan's role at the current company?
Rebecca Bevan's current role is Customer Service Representative IV.
What is Rebecca Bevan's email address?
Rebecca Bevan's email address is rb****@****ana.com
What schools did Rebecca Bevan attend?
Rebecca Bevan attended Ati Career Training Center-Oklahoma City, Northwest Classen High School.
What are some of Rebecca Bevan's interests?
Rebecca Bevan has interest in Social Services, Children, Creative Arts, Environment, Education, Management Training, New Technologies, Digital Photography, Arts And Culture, Animal Welfare.
What skills is Rebecca Bevan known for?
Rebecca Bevan has skills like Time Management, Customer Service, Research, Staff Development, Leadership, Event Planning, Retained Search, Microsoft Office, Social Media Marketing, Public Speaking, Training, Management.
Who are Rebecca Bevan's colleagues?
Rebecca Bevan's colleagues are Mo Powell, Patrick Mackey, Aaron Allen, Josh Sweitzer, Madhu Pulluru, Alekya P., Ray An Margaret Cabal Cabantan.
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