Rebecca Brooks Email & Phone Number

Norwich, Ct, Us

Providence, Rhode Island, United States

Providence, Rhode Island Area

- Respond via email and phone to customer questions, bug reports, etc.- Process and document customer feature requests and bug reports.- Demonstrate CRM features or troubleshoot customer issues via screensharing software.- Manage the CRM knowledge base of FAQs, updating and creating new articles as needed.- Handle billing inquiries & escalations.

Smithfield, Rhode Island

- Develop concepts or creative ideas for customly framed pictures or objects.- Utilize specialized software in order to bring concepts to life.- Confer with customers to access their wants/needs.

Lincoln, Rhode Island

- Answer user inquiries regarding the CVS application or website to resolve issues.- Develop new, SharePoint access to training materials and procedures and update information as-needed.- Confer with customers by telephone to provide information about CVS products or services, take orders, and create or cancel accounts.- Keep records of customer interactions, recording details of inquiries, complaints, or comments, as well as actions taken.- Refer unresolved customer grievances to designated departments or supervisors as-needed.

Westerly, Ri

- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.- Season and cook food according to recipes, personal judgement, and experience.- Weigh, measure, and mix ingredients using various kitchen utensils and equipment.- Portion, arrange, and garnish food, and serve food to waitstaff.- Substitute for or assist other cooks during emergencies or rush periods.

Bloomsburg, Pa

- Check preliminary and final proofs for glaring errors and instruct for corrections.- Operate desktop publishing software and equipment to design, layout, and produce finished product.- Convert various types of files for printing using InDesign and Acrobat.- Enter digitized data into the prepress system using scanners, cameras, keyboard, and mouse.

Salem Township, Pennsylvania

- Modify existing databases and database management systems in order to ensure efficient schema.- Write and code logical and physical database descriptions and specify identifiers of database management system.- Write, design, and edit web page content.- Confer with management or development teams to prioritize needs, resolve conflicts, develop content criteria, and choose solutions.- Analyze user needs to determine technical requirements.

Berwick, Pennsylvania

Simple job cashing out customers, tending to customer’s needs, and occasionally stocking or rearranging products on shelves.

Bachelor Of Science - Bs, Game Programming And Development

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Honors College, Women in Computer Science and Engineering (WICS-E), CS Department Tutor, Marching Band, Brass.