Rebecca Eby Email & Phone Number

Calgary, Alberta, Canada

• As a contributor to the ongoing development of Pembina’s corporate Product Quality and Measurement strategy I work closely with other Business Units and third parties to ensure the quality of product being received and.
• Complete LVP and HVP product quality data reviews and validation processes;
• Verify compositional data to ensure correct data for accounting activities;
• Monitor online quality analyzers and lab data for potential off-spec quality;
• Work closely with logistics to complete monthly invoicing from a petroleum quality perspective;
• Meet all industry and internal quality deadlines

Calgary, Canada Area

o Development lead for ProTrend and have increased sales opportunities and client retention with development successeso Implement new corporate ProTrend initiatives, discuss software gaps and enhancements with peers and clientso Create development quotes and implementation plans for projectso Designed a new module for ProTrend called Field Compliance and.

o Responsible for administration of client ProTrend databaseso Train and provide support to 10 clients in Canadao Run reports and make updates as requested by clientso Perform data review tasks and inform clients of opportunities for improvemento Ensured month end time sensitive tasks were performed in a timely mannero Implement new clients onto ProTrend.

o Managed 10 Client Project Managers, 25 Sample Reception and Shipping staff, and 4 Invoicing staffo Balanced team workloads, performance reviews, and staff mentorship, recruitment and training, developed training manuals for the project management teamo Participated in the development of new processes and technology to aide corporate growth

o Performed training and administrative duties for the Client Services Team, including troubleshooting problems, helping to evaluate staff and implementing new procedureso Coordinated the Client Services Team and reported to the Operations Managero Maintained client accounts as a Client Project Manager

o Proactively engaged clients to support revenue growth, including a 25% increase in Q1 2013 for a large cliento Managed projects promptly to client specifications; included responding to inquiries and concerns regarding laboratories procedures and sample requirements; coordinated with other lab locations regarding client work; provided information for.

Calgary, Canada Area

o Increased Quarter 3 sales 10% over previous year in IndigoKids department – one of top 10 departments in Canada o Managed up to 35 staff including shift scheduling, training, performance reviews, interviews and hiringo Executed corporate initiatives and ensured displays were relevant and full even when product not availableo Organized and oversaw.

Calgary, Canada Area

o Led a task force of 10 people before the store opened to create large displays, move fixtures around and to move as much product from the receiving room onto the floor.o Performed daily inventory checks to ensure the inventory count was accurate.o Aided in receiving as well as the management of product shrinkage. This included working closely with the.

o Assisted customers in finding what they were looking for and recommending other products which may be of interest to themo Created displays from a head office planso When acting as Head Cashier managed beginning and end of days floats and deposits, as well as ensured cashiers coming on shift counted and signed out their shift floats

Fort Mcmurray, Alberta, Canada

o Implemented a Microsoft Access database and Microsoft Excel worksheets to streamline data entry, management and QA/QC, significantly reducing processing timeo Trained new technicians on several instruments in laboratoryo Contributed to the continuous improvement of team processes, project plans and the safety of operations o Collaborated with lab.

Calgary, Canada Area

o Prepared soil, water and leachate samples for organic analysis by GC. o Monitored sample storage spaces for QA/QC.o Maintained the preparation lab cleanliness and supply levels. o Reviewed COC's to ensure all documentation was in order.

Chalk River, Ontario, Canada

o Assisted with laboratory work which included experiments on a Van de Graaf Accelerator - one of three in the world at the time - and recorded findings. o Wrote an outline based on several documents for further research project development and presented research findings to senior staff.

Diploma - Honors, Computer/Information Technology Administration And Management, 3.70 Gpa

Activities and Societies: Minor Official with the Athletics Department, Karate with the AKFo Focused on a variety of IT activities.

Diploma, Chemical Technology/Technician, 3.05 Gpa

Activities and Societies: Minor Official with the Athletics Departmento Focused on the fundamentals in chemistry with hands-on experience.