Rebecca Johnson Email & Phone Number

Cape Town, Wc, Za

City Of Cape Town, Western Cape, South Africa

Product owner of Sendmarc's CRM (HubSpot). I drive operational efficiency and alignment across sales, marketing, and customer success teams to streamline processes and accelerate revenue growth. My role focuses on unlocking insights from data, optimizing workflows, and building scalable systems that empower revenue teams to achieve their goals.Key responsibilities include:- Data Management and Reporting: Analyzing and maintaining CRM data to ensure accuracy and provide actionable insights for decision-making.- Process Optimization: Identifying bottlenecks and implementing streamlined processes that enhance the end-to-end customer journey, from lead generation to closed deals.- Automation and Systems: Developing and managing automation workflows to improve productivity and ensure seamless handoffs between teams.- Cross-Functional Collaboration: Collaborating with sales, marketing, and customer success teams to align strategies and improve revenue operations outcomes.

Cape Town, Western Cape, South Africa

Product owner of Offerzen’s CRM (HubSpot), managing the CRM Systems Architect and reporting into the VP of Product. In this role my responsibilities included fleshing out the revenue systems roadmap, leading cross-functional technical projects and sales ops missions.

Cape Town Area, South Africa

Established the CRM Operations function, managing a team of five Business Analysts and reporting into the VP of Student Insights. Responsibilities included creating and overseeing the CRM product roadmap for the sales and customer success teams; selecting, managing and integrating third party software vendors and leading cross-functional technical projects focussed on customer communication channels and sales contact strategy.

Cape Town Area, South Africa

Cape Town

Performed a general operations and marketing-focussed role which includedwebsite, CRM and HubSpot Marketing platform oversight.

Cape Town Area, South Africa

Introduced and implemented HubSpot CRM and an automated lead nurturing process across NetworkSunday's client base which at the time saved the business from ongoing investmentinto developing its own CRM and increased lead generation efficacy.

Cape Town Area, South Africa

Cape Town Area, South Africa