Rebecca Haney Email & Phone Number

• Technical resolution of non-compliant sites• Administration, Monitoring and reporting of KPIs• Quantification and risk assessment of sites and submission of supporting documentation• Arrangement of remedial works with internal and external labour as required• Face to face Customer liaison and conflict management• Customer service• Technical Engineering and Sales support as required• Ownership of site safety reports from creation to closure• Provide feedback to Field Staff through Depot meetings.• Ability to apply logic and a sensible approach to resolving conflict• Ability to form a conclusion based on risk and cost as to the approach to take• Ability to manage their own time• Ability to exploit less prescriptive areas within the code of practice, and knowledge of the governing regulations• Ability to challenge accepted Norms and take a legal stance as required• Recognising when it is appropriate to escalate• Honest and reasoned reporting of safety incidents even where conflict applies.• Sound understanding of how the company's UGI IMS applies to their role• SHEQ costs vs. benefit analysis.• In depth knowledge of Health and Safety legislation. • In depth knowledge of Codes of Practice relating to role & function and allied to all areas of LPG installations.• Diary management

Chesterfield, Derbyshire, United Kingdom

Specialising in new business installations for off grid individuals and developers with multiple sites and needs, existing LPG users wishing to transfer suppliers hassle free and continuing to look after the ever expanding existing customer base both domestically and business to business.

Chesterfield, Derbyshire, United Kingdom

This role went hand in hand with the My Car Credit Financial Advisors role. A field based role dealing with customer and clients, building strong company relations whilst also being the face of Finance Our Caravan.

Chesterfield, Derbyshire, United Kingdom

Due to my skills and knowledge I was head hunted to become the first individual in a new department. The new department is based around direct customer interaction and allows me to be back within a fast paced sales environment, underwrite and prevent potential fraud cases (can be provided if required) in one role. I have a high level of experience in giving verbal pre contract credit information (SECCI) both face to face and over the phone. As I am able to convert a query into a non pressured and guided sale I have proven myself to be a well respected and hardworking member of the team. This is shown in my award of department employee of the year and the senior team member status that I hold. I have my own deals and follow each of them through to the lender, through any errors or queries that may arise and onto the release of funds. I can also confidently deal with complaints should there be any.

Chesterfield, Derbyshire, United Kingdom

In this role I began learning how to read and interpret a personal and business credit profile. I am confident in assessing sensitive information, calculating the risks involved and selecting the relevant funder and product within the lenders terms.In this role I also worked alongside multiple fraud agencies to prevent such cases. I can quickly recognise the key traits of fraudulent activity and I feel confident in presenting my finding to these agencies and senior members of staff. It is within this role that I realised by passion for financial services and the way that they can help members of the general public.

Chesterfield, Derbyshire, United Kingdom

A senior and recognised member of the team involved in training others, handling complaints, speaking directly to customers and completing direct deals. Daily interactions with dealers, funders and external account managers lead to further developed skills and knowledge of a fast paced company. The skills and knowledge learnt in the sales support role were developed further and I worked up to a level that allowed me to supervise, plan and coordinate activities for the rest of the sales support team.

Nottingham, Nottinghamshire, United Kingdom

Personally managing both property sales and a residential lettings portfolio in Nottingham. Involved in all aspects including valuations, marketing, generating client and buyer leads, closing deals, following deals through to completion and managing evictions, properties and tenants on behalf of many landlords.

Level 3 Advanced, Managing And Managing People

Bachelor Of Arts - Ba, Communication And Media Studies