Rebecca Kewenig Email & Phone Number

London, Gb

London, England, Vereinigtes Königreich

📈 Customer Onboarding & Revenue Growth: • Successfully onboard new advertising customers, with a strong emphasis on performance optimization and revenue growth across a portfolio of ~50 accounts in the DACH region.• Identify, pitch, and execute upsell opportunities at scale, leading to sustained growth and enhanced value for clients.🔎 Campaign Strategy & Optimization:• Actively monitor and optimize campaign performance, providing strategic guidance to improve key performance metrics and meet customer objectives.🤝 Cross-functional Collaboration & Issue Resolution• Partner closely with internal teams including product, marketing, and IT, to drive revenue growth and improve overall customer satisfaction.• Troubleshoot and resolve customer issues quickly and efficiently, ensuring a seamless experience and high customer satisfaction.🏆 Client Management: • Work with a variety of customers, including brands, agencies, and affiliates, to integrate Taboola as a core part of their marketing mix.🎯 Insights into action:• Fostered deep customer relationships leading to rich Customer Insights/Painpoints backlog. Drove organisational change and new CX led innovation opportunities resulting in; Improved CSAT, enhanced campaign creation, AM Workflow efficiency & differentiated client experience to competitors.👭 Community nurturing:• Led several initiatives and organised internal events aimed at fostering a collaborative and personal work environment. Connecting different departments across the company, improving inter-team relationships and enhancing day-to-day collaboration.

• Helping with organisational tasks at reception desk - time management, communication with people of different ages and backgrounds•Ensure hygiene of rooms and adherence to COVID guidelines.

Oxford, United Kingdom

•Restaurant Manager - Strategic Management including: forward planning, effective time management, multitasking skills and attention to detail. •Service - Communication and Interpersonal skills.•Bar,•Section chef - importance of collaboration and effective team work for overall service quality.

Nürnberg Area, Germany

Intern in:•Service,•Banquet,•Insights into: Marketing; Events; HR

Bsc International Hospitality Management, International Hospitality Management

Allgemeine Hochschulreife (Abitur)