Rebecca Sizemore Email & Phone Number
Who is Rebecca Sizemore? Overview
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Rebecca Sizemore is listed as Director of CX and Operations at Connect Digital, Inc., a with 6485 employees, based in Sellersburg, Indiana, United States. AeroLeads shows a matched LinkedIn profile for Rebecca Sizemore.
Rebecca Sizemore previously worked as Director of Customer Experience at Connect Digital, Inc. and Manager III – Data Insights and Reports at Realpage, Inc.. Rebecca Sizemore holds Associates, Business Administration And Management, General from University Of Phoenix.
Email format at Connect Digital, Inc.
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About Rebecca Sizemore
Experience in leading SaaS software implementation projects, managing cross-functional teams and driving process improvements in high-growth environments. I excel at optimizing processes, scaling operations and fostering strong customer relationships to support company growth. Specialized in onboarding strategy and customer success with a proven track record of delivering complex projects on time. My ability to collaborate across departments and my technical expertise in tools like SalesForce enable me to bridge gaps between customer needs and internal teams.
Rebecca Sizemore's current company
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Rebecca Sizemore work experience
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Director Of Customer Experience
Manager Iii – Data Insights And Reports
Operational Excellence: Led initiatives to enhance efficiency and governance across cross-functional teams, developed and implemented standardized processes to optimize workflows, drove continuous improvement by addressing operational gaps, ensured compliance with policies and regulations through governance frameworks, and aligned team strategies with broader business objectives.
Professional Services Implementation Manager Iii
Project Management: Successfully led the migration of 12,000 accounts to a new product platform, achieving an annual cost savings of $800K. Team Leadership: Supervised and mentored a team of 12-15 employees, aligning their efforts with organizational goals and enhancing overall team performance. Responsible for $1million in monthly activations. Client Escalations & Communication: Managed escalations and maintained effective communication with large clients, ensuring timely resolution of issues and fostering strong client relationships.Data-Driven Decision Making: Leveraged Salesforce to create and maintain custom reports and dashboards, tracking KPIs and measuring project progress to provide actionable insights to senior leadership. Utilized Excel to drive further insights. Cross-Functional Collaboration: Collaborated with Billing, Product Development, Sales, and Support teams to streamline processes, enhance client experience, and support business objectives.Technical Documentation: Authored comprehensive internal implementation guides for SaaS product. Authored client-facing user guides and SalesForce Email templates, improving user understanding and adoption across various stakeholders.Operational Efficiency: Led initiatives to improve efficiency and governance, standardized processes, and drove continuous improvement efforts. Co-developed onboarding strategy for the Front Office Implementation Team.
Contact Center Implementation Team Lead Manager Iii
Supervised a team of 12-15, overseeing $1M in monthly activations. Managed client escalations, ensuring timely resolution. Developed Salesforce and Excel reports for data-driven insights. Collaborated with cross-functional teams to streamline processes and enhance client experience. Authored user guides and email templates. Led efficiency initiatives and standardized processes.
Implementation Consultant Iii
**Indatus was acquired by RealPage in 2015** • Project managed the implementation process for 500+ clients a month. • Coordinated between Sales, Billing and Support to streamline processes and enhance client experience. • Provided insight and troubleshooting to clients that were activated during the adoption phase.
Customer Care Department
• Implemented SaaS products for clients and supported with best practices to utilize services.
Customer Service Specialist
Assisted clients with troubleshooting and warranty repair requests, ensuring timely resolution and maintaining high levels of customer satisfaction
Colleagues at Connect Digital, Inc.
Other employees you can reach at realpage.com. View company contacts for 6485 employees →
Kathy Brown
Colleague at Connect Digital, Inc.Owasso, Oklahoma, United States
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Jason Guthery
Colleague at Connect Digital, Inc.Rockwall, Texas, United States
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Pedro Mora
Colleague at Connect Digital, Inc.San Jose, California, United States
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Deanne Vogel
Colleague at Connect Digital, Inc.Pinckney, Michigan, United States
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Ma. Joy Lynd Lastimado
Colleague at Connect Digital, Inc.Metro Manila, National Capital Region, Philippines
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Shainitha Mosam
Colleague at Connect Digital, Inc.Hyderabad, Telangana, India
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Dana Holmes
Colleague at Connect Digital, Inc.Westminster, Colorado, United States
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Brianna Spence
Colleague at Connect Digital, Inc.Dallas-Fort Worth Metroplex, United States
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Anne Monique Neri
Colleague at Connect Digital, Inc.Cebu, Central Visayas, Philippines
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Gladys Ann Percival
Colleague at Connect Digital, Inc.Northern Mindanao, Philippines
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Rebecca Sizemore education
Associates, Business Administration And Management, General
Education record
Frequently asked questions about Rebecca Sizemore
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What company does Rebecca Sizemore work for?
Rebecca Sizemore works for Connect Digital, Inc..
What is Rebecca Sizemore's role at Connect Digital, Inc.?
Rebecca Sizemore is listed as Director of CX and Operations at Connect Digital, Inc..
Where is Rebecca Sizemore based?
Rebecca Sizemore is based in Sellersburg, Indiana, United States while working with Connect Digital, Inc..
What companies has Rebecca Sizemore worked for?
Rebecca Sizemore has worked for Connect Digital, Inc., Realpage, Inc., Indatus - A Realpage Company, Indatus, and Accent Marketing.
Who are Rebecca Sizemore's colleagues at Connect Digital, Inc.?
Rebecca Sizemore's colleagues at Connect Digital, Inc. include Kathy Brown, Jason Guthery, Pedro Mora, Deanne Vogel, and Ma. Joy Lynd Lastimado.
How can I contact Rebecca Sizemore?
You can use AeroLeads to view verified contact signals for Rebecca Sizemore at Connect Digital, Inc., including work email, phone, and LinkedIn data when available.
What schools did Rebecca Sizemore attend?
Rebecca Sizemore holds Associates, Business Administration And Management, General from University Of Phoenix.
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