Rebecca Baker Email & Phone Number

Leander, TX, US

Austin, Texas, United States

• Contributed to the development of the company's platform, Kissflow, by actively engaging with end-users to gather requirements and shape the platform's functionalities.
• Collaborated closely with the DevOps team, specializing in back-end development tasks such as constructing Google Cloud tables and fortifying the data platform as a secure and reliable single source of truth.
• Played a key role in the development of insightful metrics for the executive team, providing valuable insights for strategic decision-making.
• Utilized Metabase to build data visualizations, transforming complex data sets into actionable insights and enhancing the overall accessibility of critical information.
• Demonstrated a strong commitment to delivering high-quality solutions and contributing to the overall success of the organization.
• Reason for Leaving: Company Restructuring and Downsizing Layoff

Austin, Texas, United States

• Supported VPs, Executives, and Partnerships teams in achieving objectives, ensuring seamless operations across North American territories.
• Built and delivered reports, dashboards, and presentations for data-driven decision-making.
• Efficiently managed Jira tickets, improving operational efficiency.
• Enhanced executive communication through impactful slides showcasing key metrics and achievements.
• Led onboarding training for Technical Partners, ensuring successful integration.
• Conducted data hygiene scrubs and audits, enhancing forecasting accuracy.

Austin, Texas, United States

• Managed and maintained a large account portfolio of 7,000+ clients, delivering exceptional customer satisfaction and nurturing global client relationships.
• Provided essential support to the Sales team, leveraging Salesforce CPQ, reporting, and clean data management to optimize sales efficiency and drive growth.
• Executed tasks with precision, including quote generation, order processing, and purchase order management, ensuring seamless sales operations and customer satisfaction.
• Oversaw the renewal subscription process, collaborating closely with clients for successful sales cycles.
• Actively contributed to cross-functional initiatives, offering valuable insights and driving improvements within the Sales Operations Department.
• Maintained up-to-date standard operating procedures (SOPs), ensuring consistent operations and streamlined processes.

Austin, Texas, United States

• Provided comprehensive Salesforce administration support, including enhancements, data cleanups, product build-out, user setup, Pardot streamlining, system integration, and training to maximize platform utilization.
• Demonstrated expertise in administering sales tools such as Gong, Ironclad, and ZoomInfo, effectively configuring, troubleshooting, and driving organization-wide adoption.
• Led end-to-end integration of sales enablement tools (Gong, Ironclad, ZoomInfo), optimizing workflows and empowering sales teams with advanced prospecting, deal management, and data intelligence capabilities.
• Proactively trained and supported sales teams, ensuring software proficiency and maximizing revenue generation.
• Provided exceptional sales support to OEM and International Sales Representatives, driving key account development and revenue expansion in target markets.
• Documented standard operating procedures (SOPs) to ensure process consistency and operational excellence.

Elk Grove, California, United States

• Provided exceptional executive support to key stakeholders, including CEO, VPs, Board of Directors, Board of Trustees, Deans, IT, and HR, ensuring seamless coordination and enhancing productivity.
• Streamlined administrative activities for functional units, optimizing workflow and supporting smooth operations.
• Efficiently managed CEO's calendar, facilitated travel logistics, and provided relevant information for appointments, maximizing time management.
• Collected and compiled department-specific reports, enabling timely dissemination of critical data for informed decision-making.
• Produced essential documents for the CEO, including Board Letters, Accreditation Reports, and Public Relations statements, showcasing attention to detail and high-quality deliverables.
• Supported staff across various functions, fostering collaboration and efficiency throughout the organization.

San Francisco Bay Area

• Managed a portfolio of 1500+ nationwide accounts with $40 billion in assets, maintaining accurate and up-to-date information.
• Provided comprehensive support to Managing Director, Portfolio Management teams, and Portfolio Analyst teams, showcasing multitasking abilities and adaptability.
• Played a key role in onboarding and training new hires, facilitating their quick integration into the SF Office Administration Department.
• Efficiently coordinated calendars, meetings, and travel arrangements, optimizing logistics and time management for executives and teams.
• Conducted candidate interviews for SF office recruitment, assessing skills and fit for the organization.
• Delivered prompt and efficient customer service, generating reports as needed, to ensure high client satisfaction.

San Francisco Bay Area

• Coordinated international and domestic travel arrangements, optimizing executives' itineraries and time management.
• Demonstrated exceptional telephone etiquette, promptly and professionally addressing incoming and outgoing calls.
• Managed incoming and outgoing parcels, ensuring timely delivery and efficient logistics.
• Supported executive departments with website updates, mass file migration, company development, and search engine optimization projects, enhancing online presence and functionality.
• Conducted reference and credentialing projects for the Recruiting Department, ensuring compliance and thorough candidate evaluations.
• Created and executed engaging social media content, increasing online presence and audience engagement.

Boise, Idaho, United States

• Illustration Projects:
• Created custom illustrations for various clients, including book covers, marketing materials, and web content.
• Developed unique visual concepts to align with clients' branding and messaging.
• Collaborated with clients to refine and finalize designs, ensuring satisfaction with the final product.
• Utilized a variety of tools and software, such as Adobe Creative Suite, to produce high-quality illustrations.Advertising Campaigns:
• Designed and executed advertising campaigns for small businesses and startups.

Boise, Idaho Area

• (Date ranges include Volunteer time in addition to Employment)
• Created and implemented the Student Union Performance Series, Permanent Collections, and Art Galleries, delivering a diverse and engaging program.
• Managed advisory committee meetings, preparing comprehensive materials and taking detailed minutes to facilitate effective communication and decision-making.
• Promoted musical performances and gallery exhibitions through online and print channels, driving increased awareness and attendance.
• Demonstrated event management expertise by handling ticket sales, ushering, and hosting guests, ensuring a seamless experience.
• Assisted with the installation and breakdown of art gallery exhibitions and permanent collection works, maintaining attention to detail and professionalism.

Bachelor'S Degree, Commercial Advertising

Bachelor'S Degree, Visual Communications