Rae J. Email & Phone Number

Raleigh, North Carolina, United States

-Develops plans to support growth and career development of assigned Clinical Operations employees as well as manage the delivery of quality performance in line with their job description.-Ensures staff development and performance feedback are provided through activities such as mentorship and career development-Communicates team and individual goals and expectations to ensure direct reports understand their responsibilities-Responsible for managing the performance of staff… Show more -Develops plans to support growth and career development of assigned Clinical Operations employees as well as manage the delivery of quality performance in line with their job description.-Ensures staff development and performance feedback are provided through activities such as mentorship and career development-Communicates team and individual goals and expectations to ensure direct reports understand their responsibilities-Responsible for managing the performance of staff, including providing input into salaries, bonuses as well as nominations for promotion.-Promotes a positive and professional work environment that attracts and retains the best talent and delivers services that exceed customer expectations.-Conducts interviews and provides feedback for hiring employees.-Reviewing project tasks and timelines and assigning team members to studies.-Point of escalation (internal) for resolution of issues and conflicts. Show less

-Implements the project start-up methodology, to include project parameters, subject recruitment months and high-level study start-up activities/statuses) and documents the information within the Project Start-up Plan (PSP), CTMS and the Project Start-up Summary.-Creates, maintains and facilitates Sponsor Approval of project documents related to study start-up, including the Essential Document Templates, Essential Document Review Requirements, Country and Site Standard Investigational… Show more -Implements the project start-up methodology, to include project parameters, subject recruitment months and high-level study start-up activities/statuses) and documents the information within the Project Start-up Plan (PSP), CTMS and the Project Start-up Summary.-Creates, maintains and facilitates Sponsor Approval of project documents related to study start-up, including the Essential Document Templates, Essential Document Review Requirements, Country and Site Standard Investigational Product Release forms.-Creates, maintains and facilitates Client Approval of project status reports.-Prepares and presents a project-specific overview to Clinical Operations, Investigator Grant Management and Global Regulatory Affairs staff regarding start up deliverables, timelines and processes.-Oversees site identification and recruitment activities for allocated countries; including, liaising with other departments when additional sites are needed, and escalates delays, where applicable.-Oversees the Local Regulatory Affairs Lead (LRAL), Contracts Associate (CA) and Site Activation Specialist (SAS) to ensure that essential documents for allocated regions are developed, collected, reviewed and tracked according to the processes and timelines agreed upon on the project. Show less

-Organizes project team and client meetings including scheduling, meeting materials, binders, agendas and meeting minutes.-Organizes study information and supplies. Generates and maintains organizational charts, team calendar, newsletters, mass mailings, project specific information including but not limited to process flow charts, contact lists, holiday lists, study website, mailing labels. Tracks, dispatches and maintains study supplies following applicable company processes.-Manages… Show more -Organizes project team and client meetings including scheduling, meeting materials, binders, agendas and meeting minutes.-Organizes study information and supplies. Generates and maintains organizational charts, team calendar, newsletters, mass mailings, project specific information including but not limited to process flow charts, contact lists, holiday lists, study website, mailing labels. Tracks, dispatches and maintains study supplies following applicable company processes.-Manages internal and client project reporting. Generates and reviews for accuracy reports to facilitate project status and financial reporting. Completes system updates and queries.-Supports project manager with financial tasks. Has oversight of purchase order process including creating and processing purchase orders and processing study invoices. May process Investigator payments.-May support preparation of study files by maintaining and distributing project documents. Ensures documents within the electronic trial master file comply with filing/naming guidelines and have the correct status.-Uses the learning management system to assign project-specific training to team members and tracks training compliance. Show less

Raleigh, Nc

As the first point of contact for prospective members I quickly set the tone for their experience providing quick and detailed information. Creating a positive atmosphere where staff and guests feel supported and have the information they need to feel successful. Lead point of contact for events and scheduling. Innovative in creating new community partnerships. Manage multiple social media accounts increasing activity over 50%. Lead sales staff, having generated over $50,000 in membership… Show more As the first point of contact for prospective members I quickly set the tone for their experience providing quick and detailed information. Creating a positive atmosphere where staff and guests feel supported and have the information they need to feel successful. Lead point of contact for events and scheduling. Innovative in creating new community partnerships. Manage multiple social media accounts increasing activity over 50%. Lead sales staff, having generated over $50,000 in membership, personal training, and retail sales. Show less

Work with multiple clients to keep websites and blogs updated with new posts, events, and pictures. Create and schedule social media posts on multiple platforms. Assist with website design and use marketing softwares such as WordPress, Simplero, and ONTRAPORT to send newsletters, update brand logos, and send emails to clients customers.

Boulder Creek, California

Manage booking and communications for retreats and summer camps. As the main point of contact for inquires and bookings I used organizational and customer service skills expedite communications and increase retreat bookings. Comfortable working in a high-paced environment prioritizing tasks and maintaining attention to detail. Trained multiple staff and created training manual for new employees.

Felton, California

Taught 2nd-8th graders in an outdoor setting, implemented experiential education strategies that included both hands-on and classroom learning to connect content with environment. Lead team building activities to help students resolve conflict with classmates and partneringwith other schools. Build positive relationships with students, teachers, and coworkers. Collaborated and planned custom team building activities for variety of participants such as: middle school students, ASB High… Show more Taught 2nd-8th graders in an outdoor setting, implemented experiential education strategies that included both hands-on and classroom learning to connect content with environment. Lead team building activities to help students resolve conflict with classmates and partneringwith other schools. Build positive relationships with students, teachers, and coworkers. Collaborated and planned custom team building activities for variety of participants such as: middle school students, ASB High School Students, corporate employees such as Netflix and Google, and wedding parties. Show less

Master'S Degree, Teaching

Bachelor'S Degree, Social Work