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Rebecca Taylor is listed as Training And Quality Manager at Legal & General, a with 6138 employees, based in Greater Brighton and Hove Area, United Kingdom. AeroLeads shows a work email signal at americanexpress.com and a matched LinkedIn profile for Rebecca Taylor.
Rebecca Taylor previously worked as Claims Manager at Legal & General and Virtual Team Leader - Customer Experience Coach at American Express. Rebecca Taylor holds Bachelor'S Degree, Bsc Hons Geography & Sports Science from Northumbria University.
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2022 starts my career as Claims Manager at Legal & General.Skilled in Team Motivation and Engagement, Analysing KPI Data, HR support, Absence & Performance Management, Coaching, Results-Driven and strong relationship management networking. 11 years as American Express Customer Service Team Leader (Customer Experience Coach). Set up and led remote teams since 2010, including coaching, development, training, supporting and driving results. My prior career was within the Railway Industry, dealing with HR, people management and Real-Time Information, passenger safety & security & liaisons with the Police.The railway career gave me experience in risk management, collaboration work, fast decision making, adhering to regulations including heathy and safety standards as well as having a high attention to detail in order to produce evidential packs for the Police & courts.I also had a short contract as a Police Intelligence Analyst which highlighted my ability to analyse data, present data to stakeholders and the importance of confidentiality, compliance and legislation requirements.Throughout my life I have always had a passion for travel & for personal performance:1. Gold Duke of Edinburgh Award2. Manager of the Year3. World Excellence Award in Customer Services4. Charity walk 100km London to Brighton5. Charity cycle Brighton to Paris6. London & Brighton Marathons
Listed skills include Customer Service, Management, Organization Skills, Communication, and 16 others.
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Greater Brighton And Hove Area
Within only 6 months at Legal and General, I am delighted that my skills, contributions and positive impact within the area, have been recognised by being offered a new role as Training Manager. I am passionate about Coaching & Training, so this role really excites me and I cannot wait to implement structured Training Plans whilst ensuring a positive environment for learning and development.
Brighton, England, United Kingdom
Plan, prepare and deliver LEAD Coaching to up to 200 employees servicing UK Products, International Currency Products, Retention, Disputes & Premium Customer Service - resulting in 2021 Q4 30% increase in revenue.Every year since 2010, 100% of employees would recommend me as a Leader. Manage employee HR : Absence, Performance, Conduct, Adherence to Schedule, Efficiency, KPIs, recruitment, development and training for Teams of 15. I was frequently selected to Chair HR Hearings and conduct investigations for the entire European workforce.Project manage the set up, recruitment, equipment order and installation, training and on-boarding of the first 100% remote teams within Customer Services in 2011. During the Covid pandemic (2020), I was an essential SME for International leaders experiencing remote leadership for the first time who required my best practise sharing tips on engagement, driving results, technical solutions, HR implementations and adaptive coaching styles.
Brighton And Hove, England, United Kingdom
Collating, analysing and presenting national and international data from various sources, whilst adhering to strict confidentiality policies and standards
Brighton And Hove, England, United Kingdom
Plan, prepare and lead all activities for international students throughout their stay. Communicate with host families about students welfare, travel arrangements, meals, activities and collection arrangements.Liase with external contractors such as Coach Companies & Tourist Venues to book up to 200 students on weekly visits to London, Oxford, Bath. Supply TEFL teacher as required
Other employees you can reach at legalandgeneral.com. View company contacts for 6138 employees →
Jebi Khan
Colleague at Legal & GeneralFaisalabad, Punjab, Pakistan
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GM
Gurkaran Maan
Colleague at Legal & GeneralLondon Area, United Kingdom
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Josh Packham
Colleague at Legal & GeneralLancing, England, United Kingdom
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Office Assistant
Colleague at Legal & GeneralSalem, Oregon, United States
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Mark Winton
Colleague at Legal & GeneralSouthwick, England, United Kingdom
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JW
Jodie Woolley
Colleague at Legal & GeneralBarry, Wales, United Kingdom
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Denise Paquette
Colleague at Legal & GeneralCanada
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Emily Tims
Colleague at Legal & GeneralLincolnshire, England, United Kingdom
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Gráinne Robinson
Colleague at Legal & GeneralGreater Brighton And Hove Area, United Kingdom
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Rebecca Evans
Colleague at Legal & GeneralGreater Cardiff Area, United Kingdom
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Activities and Societies: University Hockey Team
Quick answers generated from the profile data available on this page.
Rebecca Taylor works for Legal & General.
Rebecca Taylor is listed as Training And Quality Manager at Legal & General.
AeroLeads has found 1 work email signal at @americanexpress.com for Rebecca Taylor at Legal & General.
Rebecca Taylor is based in Greater Brighton and Hove Area, United Kingdom while working with Legal & General.
Rebecca Taylor has worked for Legal & General, American Express, Sussex Police, Southern Railway, and Ef International Language Campuses.
Rebecca Taylor's colleagues at Legal & General include Jebi Khan, Gurkaran Maan, Josh Packham, Office Assistant, and Mark Winton.
You can use AeroLeads to view verified contact signals for Rebecca Taylor at Legal & General, including work email, phone, and LinkedIn data when available.
Rebecca Taylor holds Bachelor'S Degree, Bsc Hons Geography & Sports Science from Northumbria University.
Rebecca Taylor is listed with skills including Customer Service, Management, Organization Skills, Communication, Creativity Skills, Lifestyle Coaching, Job Coaching, and Team Motivation.
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