• Oversee interactions of users/members to improve experience in the Marketplace.• Email customers once activation occurs in the Marketplace; communicate membership options. • Help marketers with targeted campaigns and influencers submit stellar content to maximize visibility.• Screen and assess user submissions to maintain alignment with the Marketplace guidelines.• Problem solve, report bugs, or flag major user challenges to help improve the customer journey.

• Cultivated community engagement in a digital environment, while prioritizing DEI themes. • Supported programs, coordinated events, and assisted with the onboarding of members.• Advocated for members daily: amplified their voices, encouraged involvement, and built bonds.

Community Director (01/2020 to 03/2021); Senior Community Manager (10/2018 to 12/2019); Community Manager (01/2014 to 09/2018)• Project managed efforts for community programming initiatives - logistics, coordinating with stakeholders, managed budgets, promotions, and ensured all was seamless from end to end. • Used a CRM to oversee the entire member lifecycle from initial onboarding to long-term retention.• Created, planned, and executed unique events and experiences - 2 to 3 monthly and 1 large-scale annually - including outreach to 50+ local businesses quarterly and fundraising for local non-profit. • Grew Instagram followers from 0 to 7K+ - used high-quality content and local influencer partners. • Leveraged storytelling to connect community to our brand and community to our local business partners.• Introduced quarterly interactive media initiatives, contributing to exceeding year-over-year growth objectives.• High-touch outreach daily through the platform’s direct messaging feature and weekly member emails.• Compiled attendee reviews from each event/experience to innovate future programming. • Tracked post-campaign/event conversions - users who created a profile or applied for membership. • Managed a staff of Community Coordinators to assist with events execution and social media engagement. • Wrote reviews, blog posts, features, articles, and posted photos to further connect with target audience.

* Wrote blogs about natural foods and their benefits.* Advertised for internet companies through owned blog and social media site

I was the full-time caretaker for my daughter from infancy until she entered pre-school.

Human resource work, general office work and processed vessel paperwork

Thorough coordination/execution of small to large-scale events Assisted clients with the selection of venue, menus, floral, rentals and entertainmentPrepared budgets, cost analyses, invoices and event timelines for clients Recruited, trained and managed team of event assistants Designed detailed strategies to produce results to exceed the client's expectations

Administrative support to the Director of Purchasing and Senior BuyersPlanned meetings (for executive staff, doctors and end-users)Maintained employee files and staff compliance reports (per health system requirements)Processed paperwork for new/separating employees and requisitions for temporary staffCreated purchase orders for hospital equipment, services and office supplies

Catered events, assisted in gourmet food preparation and final plating; greeted guests, arranged venu space, banquet tables, food stations, buffets & floral arrangements

Organized focus groups; trained and managed recruiting staff; ensured client satisfaction

Assistant to department chair: set appointments, office clerical support, assisted students