• Produced internal content (written and video) and communicated this via staff intranet / email• Initiated a wellbeing blog and community forums to keep colleagues connected during the pandemic• Assisted with digitalising existing HR processes, reducing time, costs, and carbon footprint• Reformatted organisation induction process, saving circa £13.5k • Planned, produced and delivered internal campaigns to enhance staff wellbeing• Conducted staff surveys and arranged debriefs to increase employee engagement via Survey Monkey• Contributed ideas to enhance communication between teams and include remote colleagues• Collaborated with fundraising, marketing and digital teams to successfully plan, produce and deliver campaigns via social media, email and print.

• Creation, development and maintenance of website, including SEO• Producing social media content and managing profiles on six major platforms• Increasing business portfolio through advertising on third party websites• Collaborating with other wedding suppliers in the Sussex NHS and Carers Wedding Competition 2020

• Supported community volunteer group to achieve £10,000 fundraising aim• Raised over £500 in one street collection, despite poor weather conditions• Increased volunteer recruitment and engagement with fundraising events• Increased sales of merchandise and use of collection boxes, and updated methods of tracking income, increasing accuracy and accountability. • Re-organised CRM database (Salesforce), improving accuracy of information and efficiency across the organisation.

• Created attractive and strategically positioned displays to maximise sales • Completed Post Office product awareness and compliance tests• Built great rapport with customers, providing a consistently friendly, informative and reliable service• Worked collaboratively with colleagues, prioritising tasks to benefit the team.

• Acted decisively under pressure and asserted authority when required.• Produced detailed reports, providing written feedback to staff and children.

• Planned, prepared, delivered and evaluated activities, differentiating tasks depending on children’s needs and targets.• Designed and resourced an engaging classroom environment. • Moderated and evidenced personal progress towards professional targets.• Managed confidential situations with discretion e.g. child protection, seeking appropriate specialist support when necessary.• Transformed behaviour and attitude of pupils with BESD