Rob Cook Email & Phone Number

Phoenix, Arizona Area

In a highly competitive landscape, selecting the "right" vendor can be taxing and confusing. As the Technology & Carrier Services Practice Manager, I'm responsible for the productivity and growth of the MicroAge communications department. I manage all partner and carrier relationships within the communications vertical, which includes; UCaaS, CCaaS, CX, Data Connection, Mobility, SDWAN and SASE. Our partners are key to providing and meeting client expectations. As a subject matter expert, I assist our sales team and our clients in identifying the best solution/provider for their business needs. I provide an agnostic perspective during discovery and all other carrier services discussions. I assist our clients and sales team, with discovery, carrier negotiations, selection and pre-post sales support when needed. Client advocacy is a critical component in ensuring a positive experience for our clients, and the integrity of the MicroAge communications department.

Phoenix, Az

I currently work with partners/service providers by positioning Cogent services through our wholesale program. This allows the partners to have full access to the Cogent portfolio by adding Fiber, Colo-cation and Utility Computing Services to their Projects. Service Providers now have flexibility and control of margins, while still helping their clients become more efficient and decreases end User Costs.

Mesa, Az

A global market leader in enterprise and mobile communications powering more than 2 billion business connections and 2 billion mobile subscribers every day, Mitel (Nasdaq:MITL) (TSX:MNW) helps businesses and mobile carriers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 60 million business users in more than 100 countries, and 130 mobile service providers including15 of the top 20 mobile carriers in the world. That makes us unique, and the only company able to provide a bridge between enterprise and mobile customers.Managed existing partner relationships, while also responsible for new agent recruitment, business development, training, account penetration and product demonstration. I teamed up with the partners on accounts for all stages from prospecting, product demonstration and proposing, contract, installation, and on-going service.

Phoenix, Arizona Area

As a Cloud Voice Technical Sales Overlay I was brought on board to spearhead the education and training of the Account Executive team and Channel Partners throughout the UC Cloud Voice sales process including; -Creating methods to assist the account executives in prospecting, identifying and qualifying opportunities related to cloud voice technology.-Positioning the UC Cloud Voice solution-Customer facing meetings-Sales demos -Closing the deal

West

While at Uptivity, I provided expertise in the recruitment of VARS and the initial meetings including negotiating tactics and enablement plans to enable a revenue stream from the channel model. In addition I produced enablement and accreditation materials for the sales and technical persons at the selected VARs to direct them on the path to be independent purveyors of the product. Educate channel partners on most effective markets in which to position WFO Uptivity solutions. Actively identify industry initiatives to assist with partner participation.Additional responsibilities:-Solution demonstrations-Territory management-Sales quotes-Solution selling

Tempe Az

As District Sales Manager, I improved sales activity in my region through product positioning and solution value via live or webinar environments for partners and customers. Recruitment and training partners on the vertical markets best suited for OAISYS implementation. Provided quarterly business reviews and training sessions with partners in my territory, which led to consistent and improved sales growth. Successfully positioned the solution for prospective customers. - Achieved top DSM status in Q2 2013. - Achieved top DSM among all Non-Mitel Partners in Q1, Q2, and Q3 2014.

Phoenix Az

As a consultant I provided source of data, phone, and network services to enterprise-level customers and medium-sized businesses including MPLS VPN, Metro Ethernet, SIP, Co-Location, and T1 services for voice, data, and private line networks. I analyzed network topologies to determine potential issues and make suggestions for recommended changes and identified new businesses through cold calling, networking, and lead generation in highly competitive environments. In addition, I supported multiple MItel branches as the assigned Net-Specialist with which I successfully educated branch reps on the value of the NetSolutions brand. I positioned and owned the sales cycle for all network service opportunities and improved the overall NetSolutions penetration at each branch I was assigned (6). I provided exceptional customer service, expert advice, and a proven ability to drive value over price and was a three-time President’s Club member and Communications Consultant of the Year.

Phoenix, Arizona Area

• Sold and delivered network solutions for enterprise-level customers and medium-sized businesses.• Prospected for new business on a daily basis including cold calling, networking, and lead searching in a highly competitive environment.• Exceeded customer expectations through solid customer service, expert advice, and the ability to drive value over price.• Managed a non-direct sales channel at the same time of being responsible for my own direct sales quota. • Worked with many Mitel dealers and branches to help configure phone systems, assist in project turn up, and lead conference/webinar calls with system engineers to provide the best solutions for clients.

Associate’S Degree, Human Services, General

Activities and Societies: Football, Track & Basketball

Ba, Human Development, Family Studies, And Related Services