With over 4.5 years of experience as Carrier Services Practice Manager at MicroAge, I lead the communications department and manage all partner and carrier relationships within the communications vertical. I am a subject matter expert in UCaaS, CCaaS, CX, Data Connection, Mobility, SDWAN and SASE solutions, and I help our sales team and clients select the best provider for their business needs. I also provide an agnostic perspective during discovery and all other carrier services discussions, ensuring that our clients get the most value and satisfaction from our services.As a channel sales leader with acute business acumen and expertise in channel development and market penetration, I am committed to building trust, consistency, and dedication with our partners and customers. I have a proven track record of achieving sales goals, increasing customer retention, and improving business processes. I also excel at communication, negotiation, team management, and resource management skills. My mission is to leverage my knowledge and experience in enterprise communications and global telecommunications to help our clients and partners achieve success and efficiency with UCaaS and carrier services.
Listed skills include Sip, Direct Sales, Sip Trunking, Mpls, and 46 others.