- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.- Investigated and resolved accounting, service and delivery concerns.- Enhanced productivity levels by anticipating needs and delivering outstanding support.- Directed all dispatching, routing and tracking vehicles.

- Built and strengthened relationships with new and existing accounts to drive revenue growth.- Developed strong relationships with advertisers and negotiated pricing following established procedures.- Represented organization to customers, public, government officials and other external sources.- Increased efficiency and maximized savings by negotiating vendor contracts, resulting a number of succeeded sealed deals with government and army organizations.

- Managed all phases of new products development, including conceptualizing designs and incorporating customer feedback.- Worked with clients to gather and define requirements, establish scopes and managing project milestones.- Cultivated positive relationships with clients by maintaining 100% satisfaction rate.- Employed design fundamentals when selecting typography, composition, layout and color in design work.