- Led MSS operations, overseeing a Manned Security Service Division with more than 5000 staff. - Ensuring compliance with regulations.- Manage and operate large-size security service contracts (Qatar Gas – Qatar Energy – Ministry of Education – Palace Vendome Mall- Ministry of Health – HIA – Qatar Airways) - Implemented effective processes and standards, driving operational efficiency and customer satisfaction.- Managed customer service, ensuring retention and building strong client relationships.- Provided inspired leadership, motivating and developing a high-performing team.- Developed and implemented strategic plans, driving long-term growth and success.- Monitored progress and reported on operational performance, identifying areas for improvement.- Managed budgets and resources effectively, ensuring financial sustainability.- Collaborated with the board of directors to set company values and goals.Key Achievements:- Increased customer satisfaction by approximately 15% through improved service delivery and customer relationships.- Reduced operational overhead costs by 30% through process optimization.- Developed and implemented a new training program, resulting in a 20% improvement in employee performance.- Successfully navigated a challenging market environment, maintaining profitability and market share.Additional Responsibilities:- Assisted HR with recruitment and onboarding.- Promoted a positive company culture, fostering high morale and engagement.- Built alliances and partnerships with other organizations, expanding business opportunities- Developed and implemented a new training program, resulting in a 20% improvement in employee performance.-Successfully navigated a challenge in the market.

- Led the Cash in Transit (CIT) department, overseeing all aspects of the business, including sales, marketing, operations, staff training, budget management, safety, and security.- Achieved consistent departmental performance and exceeded targets.- Managed a team of 200 employees & 50 Armored Vehicles, providing training, coaching, and supervision.- Developed and implemented efficient operating procedures, reducing costs and maximizing profits.- Drove KPIs to ensure high levels of productivity and customer satisfaction.- Established and maintained strong relationships with clients, contributing to business development and market growth.- Implemented full cost control measures, improving operational efficiency and reducing waste.- Balanced workloads to meet targets without overtaxing employees.- Supported shrinkage and safety awareness initiatives.Key Achievements:- Increased yearly sales by 20% through effective marketing and customer relationship management.- Reduced operational costs by 20 % through process optimization and cost control measures.- Achieve the highest business profitability up to 30%- Achieved a 99% customer satisfaction rate through consistent delivery of high-quality services.- Developed and implemented a new training program that resulted in a 10% improvement in employee performance.Additional Responsibilities:- Managed departmental budgets and financial goals.- Conducted regular reviews of sales and inventory data to identify trends and prepare reports for management.- Collaborated with sales associates to ensure tasks were completed effectively.

Public Relationship Officer and Represenatative

Treasury Officer - Cash in Transit Service

Sales Officer - Industrial Matreils