Redd Mitchell-Petrie Email & Phone Number

Australia

• Serve as the primary point of contact for P1/P2 escalations, providing Level 2/3 technical support for a broad range of infrastructure and network-related issues across multiple clients and environments. • Troubleshoot and resolve complex issues across the entire technology stack, including networks, servers, and enterprise applications, ensuring minimal downtime and optimal performance. • Manage and maintain virtualized environments (VMware), cloud platforms (AWS, Azure), and network infrastructure, including Cisco devices, firewalls, and cloud networking services. • Perform lifecycle management of server infrastructure, including deployment, patch management, performance tuning, and decommissioning, with a strong emphasis on security compliance. • Implement Infrastructure as Code (IaC) solutions using Terraform, enabling efficient and consistent infrastructure deployment and management. • Collaborate with a wider network team to address issues and implement improvements, frequently working on-call to manage critical incidents and ensure service continuity. • Lead and participate in various projects, including SFTP server migration, network switch refreshes, and MTA gateway rebuilds, demonstrating adaptability to new technologies and environments.

Brisbane, Queensland, Australia

•Collaborate with other team members on various security projects with deadlines•Produce professional audit reports and documents that outline security vulnerabilities in a well communicated manner.•Consult on systems architecture from a security perspective and assess risk while proposing workable mitigation strategies.•Apply technical knowledge to effectively analyse Vulnerabilities.•Work with key vendors and industry tools in the security space to maximise the benefit of their products•Make recommendations for systems upgrades and configuration changes in response to vulnerability results.•Ability to work as a member of a high-performing team, as well as work autonomously with minimal supervision

Newcastle, Australia

Newcastle, Australia