Redmond O'Brien Email & Phone Number

Ottawa, On, Ca

Greater Ottawa Metropolitan Area

Supporting your IT Security Lifecycle drives our business and your infrastructure’s protection is our only priority. We are an expert team of highly dedicated security specialists, supported by strategic and emerging technology partners, who are laser focused on information security for our enterprise customers.Dynamic IT entrepreneur Robert Herjavec founded Herjavec Group in 2003 to provide cybersecurity solutions and services to enterprise organizations. Herjavec Group delivers SOC 2 Type 2 certified managed security services globally supported by state-of-the-art, PCI compliant, Security Operations Centres (SOC), operated 24/7/365 by certified security professionals. This expertise is coupled with leadership positions across a wide range of functions including consulting, professional services & incident response. Herjavec Group has offices globally including across Canada, the United States, United Kingdom, and Australia.

Kanata, Ontario

Empowered is a specialized Systems Integrator - designing, deploying and managing practical technical solutions for Networks, Labs and Data Centers. They create real-world solutions by combining proven products and systems with technical, engineering and consulting expertise.Empowered can help solve your toughest technical problems, recommend, deploy and integrate the right hardware and software, and deliver unparalleled support across Canada.Empowered works with some of Canada’s most successful enterprises in telecom, financial services, education, technology, and government.Principal Duties:➢ Partner/customer relationship manager responsible for the tracking and renewal of support and maintenance contracts from quotation through order fulfillment.➢ Business Development Representative (BDR) qualifying in-bound leads and acting as the point of first contact for potential customers.➢ Developed and maintained excellent customer and partner relationships with key decisionmakers resulting in a high rate of account retention.➢ As part of a team tasked with selling into the Federal Government (Shared Services Canada),researched and discovered bid opportunities and played a key role in the preparation of proposal responses (RFP/RFI) ensuring the accuracy of all pricing, conditions and mandatory requirements.➢ Responsible for the preparation and submission of proposals to qualify Empowered and it'spartners for Shared Services Canada procurement vehicles (SLSA, TBIPS, SBIPS, ProServices)and the resulting documentation and reporting of sales activity within those purchase vehicles.➢ Compiled and organized company-wide monthly sales forecasts for the EVP Sales.

90 Sparks St., Ottawa

Responsible for the dual role of delivering client service and supporting a team of Business Centre Account Managers. Customers were small to mid-sized enterprises including knowledge-based industries, real estate developers, manufacturers and a host of other businesses with diverse financial needs. Acted as a resource/liason for customers and Account Managers on banking services including payroll and e-commerce.Principal Duties:➢ Responsible for the dual role of delivering client service and supporting a team of BusinessCentre Account Managers in response to a high volume of inquiries, concerns and complaintsregarding credit, service and other banking matters from Finance and AP Departments.➢ Acted as an inter-departmental liaison for clients and Account Managers on matters of payrolland e-commerce.➢ Managed corporate credit procedures including credit checks and preliminary analysis.➢ Coordinated short-term investments for corporate clients in conjunction with the RBC TradingCentre.➢ Supported RBC's competitive position by marketing products and services and identifying new business opportunities.

Ottawa, Canada Area

Business Administration, Marketing/Marketing Management, General

Completed Investment Funds In Canada Course