Full time role. In my position I am responsible for running the office side of business. I have become a data protection specialist and education co-ordinator. Adaptability has been key in this position to meet business needs. From this I have gained extensive knowledge in how to operate and manage a business. Developing my skill base exponentially. Key Responsibilities:High proficiency in management of databasesUse of Administrative programsSourcing and Attracting new clienteleManaging Finances and AccountsHuman Resources Data protection specialistTraining co-ordinator

In my position I am responsible for the running of the venue on my weekday shifts. This included opening and locking the venue, additionally managing all staff on shift. This consists of bar staff, entertainment, security and promotional staff. At the end of the shift I am responsible for paying staff and logging all takings and reporting this back to the manager of the venue.

For this role I acted both under sales and customer service. This role consisted of answering phone calls in regards to ticket sales and transactions, verifying details and confirmation of purchase. Additionally outreaching to customers to sell or up sell on previous purchases.Key responsibilitiesLogging customer informationProcessing transactionsSelling products to customersReaching target sales and calls

I was responsible for managing the staff on shift, supervising, training and the organisation of how the bar would run on the night. This role was faced paced and heavily customer focused due to the nature of the role. Key Responsibilities:Key holder- opening and locking venueManagement of staff and venueCash handling - cashing up the tillsProcessing staff hoursStock management - processing and ordering stock

I was responsible for the management, security, supervision, training and rehabilitation of individuals in a custodial environment. The nature of the role demanded the ability to think on your feet, make quick decisions and deal effectively with unexpected situations. I became well versed in report writing and interviewing. Additionally I was responsible for inputting a variety of different pieces of data on various programs.Key Responsibilities:Management and care of Individuals in custodial care Interviewing and Report WritingTeam building and interpersonal skillsACCT Assessor( Suicide Prevention Officer) Paying workersCompleting important documents and the management of a variety of individual’s case loadsAdvising and assessing Individuals to improve and developUse of a variety of different computer programs

In my position I was responsible for attracting candidates and matching them to temporary or permanent positions with client companies within the medical profession. I worked alongside client companies, building relationships in order to gain a better understanding of their recruitment needs and requirements. This opportunity gave great insight in the management of both clients and candidates. I learned sourcing techniques and created databases to manage my clients and job opportunities I could match them toward.Key Responsibilities:Sourcing and Attracting new clienteleMaintaining professional relationships with both candidates and clients to provide excellent service and tailor to their needs.Reaching Targets on a weekly basisProducing new innovative ideas to expand and encourage both clients and candidates to choose ID Medical’s services.Use of Administrative programs and microsoft based programs in aiding with the process

Both a full time and part time role while completing my Uniformed Public Services qualification, where I have undertaken extensive training in all front of house areas, including hosting roles, bartending positions, and waiting staff positions. The nature of this industry has taught me how to multi-task effectively, manage my time efficiently, and prioritise my tasks in an efficient manner. Working in a close-knit team set upon maintaining exceptional standards, I have proven myself to be in invaluable asset to a team by working effectively with co-workers to achieve mutual goals. In addition, this role has also greatly enhanced my communication skills, exposing me to a wide variety of individuals; I have been able to confidently build both personal and professional relationships with customers and team members alike. As an original member of the Prince George opening team, I have played a crucial role in the opening and establishment of the restaurant, demonstrating my knowledge and understanding of promotion and brand awareness.Key Responsibilities:Working in high pressure and time sensitive conditionsConsistently and effectively multi-tasking and prioritising objectives in order to work efficiently and achieve excellent resultsCommunicating effectively and efficiently with team members in order to foster and maintain great working relationships in order to provide the highest standards of service possiblePromoting the establishment and maintaining social media presence Learning a variety of different computer systems and how to navigate and input data in them

Part time position while studying at Milton Keynes College. For this role I undertook full bartender training, including the learning and designing of a broad variety of cocktail drinks. Working in such a social environment, I was able to develop invaluable communication skills interacting with a wide and diverse range of audiences. During my employment, I was a member of the brand relaunch team; Revolution recreated its entire brand image and club design. In this instance, it is of the utmost importance that branding is conducted appropriately, which was made successful by carrying out extensive research in to the tastes and preferences of the company’s desired audience. As a brand ambassador, I was personally responsible for emitting and evoking brand flair, working both at ground level and through social media channels to promote the company’s desired image. As such, I have a professional understanding and outlook towards branding and customer service.Key Responsibilities:Working as an ambassador to help establish and promote brand image and recognitionOffering exceptional levels of customer service, interacting with a diverse range of individuals in a highly social environmentExerting brand flair and creating a ‘customer experience’ at all levels of serviceMaintaining social media presence

A sales role which involved reaching sales targets, maintaining excellent customer service standards, and evoking the Bank Fashion image and style. This role has contributed to my development of great interpersonal skills, while also helping me to adapt to consumer tastes and demand. As a member of the sales team, I was responsible for the processing of high volumes of cash and card transactions, including the cashing up of end of day tills. In addition, I was able to demonstrate my own personality and sense of individual identity through the way I would present myself as an icon for the fashion brand. In addition, as a senior member of staff, I have attainted great leadership skills, being responsible for supervising floor staff and reaching objectives within time constraints. In this role, I was awarded Regional Employee of the Month. Key Responsibilities:Reaching sales targets, processing transactions, and providing excellent customer serviceVisual merchandising to optimize sales and develop focal points for different brands Cash handling end of day tills, processing sales records and managing refunds/exchangesOrganising and supervising floor staff to maintain standards and achieve goalsStock management and organisation, logging products and ordering in new stockIntroducing and launching new brands into the store