Carrie Reed Email & Phone Number

Springfield, Illinois Area

- Highly proficient in eLearning authoring tools: Articulate 360 products, Camtasia, & Microsoft PowerPoint & using these tools to develop eLearning course offerings- Create, coordinate & develop departmental training materials including virtual, in person, & blended learning platforms using Articulate 360 products, Camtasia & Microsoft PowerPoint- Develop various department videos, job aids, & materials used for training & existing employee resources- Consults with subject matter experts and stakeholders in identifying training gaps- Maintains and assists with updates to existing training curricula- Develop assessments and evaluations used to track measurable progress post training completion, and align with metrics for measurable progress- Claims Learning Management System admin (Cornerstone OnDemand LMS) - Liaison and coordinator of new employee onboarding- Assisted in the redesign of the entire onboarding curriculum and content by implementing adult learning methodology strategies, critical thinking, gamification, quality measurements, & application - Recorded voice narration for online learning material- Managed claims employee enrollments in our Learning Management System

- revised, coordinated, tracked, and formatted all IDOT Departmental orders, policies, and manuals- continuously developed and updated Department-wide employee training for Records & Information Security- researched federal and state policies to ensure IDOT compliance- entered data into the Department’s Learning Management System- assisted in the development of department forms- analyzed business processes through interviews with subject matter experts - mapped business processes through Microsoft Visio- prepared and formatted Department memoranda-developed standard operation procedures for the Document Management Unit using Microsoft Visio

Springfield, Illinois Area

- managed and coordinated student onboarding- marketed for the promotion of Robert Morris University while recruiting new students - handled and filed confidential information- networked with Springfield school districts and surrounding communities- facilitated and executed high school presentations- coordinated campus event functions- created and updated press releases to the Robert Morris University athletic website- data entry into the University tracking system

- redesigned and facilitated Dot Foods’ new employee orientation- developed standard operation procedures for the Training & Development Department - managed Dot Foods’ Learning Management System- designed the Learning Management System home page to market employee skill development- developed online courses using the eLearning software Articulate Studio and Microsoft PowerPoint - facilitated employee training courses- coordinated training course schedules - managed Winscribe dictation software for 50 users for Dot's headquarters and outlying Distribution Centers - data entry into our Learning Management System

Jacksonville, Il

Highland, Il

Master'S Degree, Public Administration

Bs, Management And Organizational Leadership

Activities and Societies: Woman's Basketball Team, Best Buddies