Reed Harrison

Reed Harrison Email and Phone Number

Consultant / Advisor, esp. Transformations (aka Turn-arounds) & Radically Improving Customer Satisfaction and Cost Structure. @
Reed Harrison's Location
Baltimore, Maryland, United States, United States
Reed Harrison's Contact Details

Reed Harrison personal email

n/a

Reed Harrison phone numbers

About Reed Harrison

My thing is turning-around under-performing businesses & operations. I've done it several times in quite different contexts. How? Rigorous diagnostics followed by collaborative development & implementation of practical strategies. Emphasis on "practical" & "implementation". My fundamental theses: 1.) Customer-driven operational excellence drives break-through improvements in customer satisfaction & revenue/profit growth, 2.) A best-in-class cost structure is the ultimate strategic weapon, lowering sales costs, enabling price flexibility, & superior profit margins, and 3.) Execution trumps strategy. It's difficult to have a "dumb" strategy. What separates the best-in-class from the also-rans is the ability to execute. If you have an under-performing business or operation, we should talk.

Reed Harrison's Current Company Details
Antietam Strategy Partners, Inc.

Antietam Strategy Partners, Inc.

Consultant / Advisor, esp. Transformations (aka Turn-arounds) & Radically Improving Customer Satisfaction and Cost Structure.
Reed Harrison Work Experience Details
  • Antietam Strategy Partners, Inc.
    Founder & President
    Antietam Strategy Partners, Inc. Jun 2004 - Present
    Maryland & New Jersey
    Consulting clients have included Accenture, GioMare, Johns Hopkins Applied Physics Laboratory, the National Security Agency (NSA), several global telecom service providers, a foreign country’s ministry of defense, & a global aerospace company. He is an external Advisor to Bain & Company, an Alliance Partner with McCreight Partners, & serves as an advisor for the University of Maryland Smith School of Business's MBA program and Dingman Center for Entrepreneurship. Harrison served on several Boards (AG Communications Systems, AT&T Latin America, and the AT&T Foundation), in several advisory roles (Accenture's Network Advisory Council, the University of Maryland Clark School of Engineering's Board of Visitors, the NSA Advisory Council), and as a Mentor in the National Science Foundation’s Innovation Corps (I-Corps™) entrepreneur program.
  • Oracle
    Senior Advisor - National Security Group
    Oracle Jan 2016 - Jan 2018
    Annapolis Junction, Md
    Works with National Intelligence Agency Customers, Partners, & Oracle, teams to solve intelligence mission challenges with innovative, strategically-focused technology & operations transformation programs.
    View
  • National Security Agency
    Deputy Director - Global Technology Strategy & Implementation // Director - Research
    National Security Agency Nov 2009 - Sep 2015
    Senior executive & senior intelligence officer.
    View
  • Cogent Communications
    President & Chief Operating Officer
    Cogent Communications Jul 2004 - Jul 2009
    Washington, Dc
    Cogent Communications (NASDAQ: CCOI), a then 5 year-old, start-up, is one of the world's largest & fastest growing internet service providers, serving enterprise customers & web-centric content / application providers in Europe & North America. Delivered multiple business successes. We grew revenue 100% & the customer base by 400%. EBITDA & cash flow turned positive & margins expanded. Traffic doubled each year until 13% of the world’s internet traffic was carried by Cogent. Initiated a customer experience improvement program resulting in Customers rating Cogent’s quality best among 20 of the world’s top global & regional service providers. Integrated 4 of the company’s major acquisitions, doubling the company’s customer base. Each was completed in less than 120 days; acquired cost structures were reduced by more than 40%.Teamed with the CEO & CFO in two equity offerings, raising $160M.
    View
  • At&T Foundation
    Member Board Of Trustees
    At&T Foundation 2002 - 2004
  • At&T Latin America
    Director Board Of Directors
    At&T Latin America 2002 - 2004
  • At&T
    Senior Vice President, Chief Network Officer & Cio
    At&T 1997 - 2004
    New Jersey
    As chief network officer, responsible for all planning, engineering, & operations for AT&T's global network. As CIO, responsible for information technology, systems development, & the Y2K readiness program. Responsible for planning, managing, & reducing a $10B expense budget & the company's $3B capital program.As the “virtual CEO” of AT&T's CLEC (Competitive Local Exchange Carrier) business, we gained buy-in to ... and succeeded with ... a program to accelerate revenue growth & improve profitability to best-in-class benchmarks.We built-out of AT&T's global IP network & initiated and delivered a program to improve its reliability by a factor of 5, levels thought unattainable Radically lowered costs & improved efficiency while enhancing the reliability & resiliency, quality, & security of the AT&T Network & its IT infrastructure & systems. Personally led the team that re-built the network & restored service in New York City after the 9/11 terrorist attacks in 2001, the largest disaster recovery effort in AT&T's history.
    View
  • At&T Network Systems & Bell Labs
    Global Business Unit President
    At&T Network Systems & Bell Labs 1994 - 1996
    Formed & led a business unit focused on AT&T’s largest external customer, with annual revenues in excess of $1B, globally. As President, managed all aspects of the unit, including P&L. Personally negotiated multi-year contract worth $2B.
    View
  • At&T Network Systems & Bell Labs
    Global Business Unit Vice President
    At&T Network Systems & Bell Labs 1989 - 1994
    Business, P&L, & technical leader for network management software business with annual revenues in excess of $200M. Functionally responsible for product planning & management, Bell Labs R&D, & after-sale customer support. Facing a primary competitor which was owned by our primary customers, we reversed a 5-year history of declining market share & poor profitability by focusing on a best-in-class customer experience. We developed and launched a series of new products and product line extensions which earned numerous quality & technical innovation awards. Drove new product development cycle time to best-in-class.
  • Ag Communications Systems
    Director Board Of Directors
    Ag Communications Systems 1994 - 1996
  • At&T Network Systems & Bell Labs, At&T General Departments, C&P Telephone Company Of Maryland
    Various
    At&T Network Systems & Bell Labs, At&T General Departments, C&P Telephone Company Of Maryland 1969 - 1989
    Positions of increasing responsibility spanning engineering, operations, marketing, & strategic planning. One of about a half-dozen people who were the primary architects & project managers for all operational dimensions of the Bell System Divestiture, at the the time, the largest corporate restructuring in history.

Reed Harrison Skills

Strategy Leadership Product Management Enterprise Software Telecommunications Management Consulting Strategic Partnerships Change Management Wireless Technologies

Reed Harrison Education Details

Frequently Asked Questions about Reed Harrison

What company does Reed Harrison work for?

Reed Harrison works for Antietam Strategy Partners, Inc.

What is Reed Harrison's role at the current company?

Reed Harrison's current role is Consultant / Advisor, esp. Transformations (aka Turn-arounds) & Radically Improving Customer Satisfaction and Cost Structure..

What is Reed Harrison's email address?

Reed Harrison's email address is rr****@****msn.com

What is Reed Harrison's direct phone number?

Reed Harrison's direct phone number is +190823*****

What schools did Reed Harrison attend?

Reed Harrison attended Harvard Business School, University Of Maryland College Park, Pace University - Lubin School Of Business.

What skills is Reed Harrison known for?

Reed Harrison has skills like Strategy, Leadership, Product Management, Enterprise Software, Telecommunications, Management Consulting, Strategic Partnerships, Change Management, Wireless Technologies.

Not the Reed Harrison you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.