Reed Calloway Email & Phone Number

Columbus, Ohio Area

Mailroom responsibilities including: weighing mail and applying the proper postage; delivery of outgoing mails to post office; organizing incoming and outgoing mail in a clear and concise manner; shipping and handling packages via FedEx, UPS, and the USPS.Copy/Print Production Center responsibilities, including: copy and printing; comb and spiral binding, cutting, folding, and laminating projects; digital imaging; PDF editing; printer/copier maintenance and upkeep; prioritizing and… Show more Mailroom responsibilities including: weighing mail and applying the proper postage; delivery of outgoing mails to post office; organizing incoming and outgoing mail in a clear and concise manner; shipping and handling packages via FedEx, UPS, and the USPS.Copy/Print Production Center responsibilities, including: copy and printing; comb and spiral binding, cutting, folding, and laminating projects; digital imaging; PDF editing; printer/copier maintenance and upkeep; prioritizing and tracking print jobs in both digital and paper formats.Reception responsibilities including: greeting persons entering establishment, determining nature and purpose of visit, and directing or escorting them to specific destinations; answering phones and transferring to appropriate personnel Show less

Provided first-call resolution to customers on a huge range of topics including billing, tech support, sales, upgrades, and plan/account maintenance.Seamlessly multi-tasked using many systems all while providing gold-standard customer service.Exceeded all metrics including call time, calls per day, prevending repeat calls, and customer satisfaction.Maintained high call volume wordload in a fast paced environment without compromising customer service.Regularly… Show more Provided first-call resolution to customers on a huge range of topics including billing, tech support, sales, upgrades, and plan/account maintenance.Seamlessly multi-tasked using many systems all while providing gold-standard customer service.Exceeded all metrics including call time, calls per day, prevending repeat calls, and customer satisfaction.Maintained high call volume wordload in a fast paced environment without compromising customer service.Regularly prevented customer escalations using emapthy and out of the box thinking. Show less

Columbus, Ohio

Guided work from client needs and ideas to goals and delivery, setting clear expectations, tracking progress against timelines, milestones, and budget, revising as needed.Organized projects seamlessly over multiple tech platforms including Enterprise Resource Planning, Microsoft Dynamics CRM, and client's custom project management software.Created bids and quotes by doing manual takeoffs from blueprints and fixture plans, creating competitive pricing and marking up custom… Show more Guided work from client needs and ideas to goals and delivery, setting clear expectations, tracking progress against timelines, milestones, and budget, revising as needed.Organized projects seamlessly over multiple tech platforms including Enterprise Resource Planning, Microsoft Dynamics CRM, and client's custom project management software.Created bids and quotes by doing manual takeoffs from blueprints and fixture plans, creating competitive pricing and marking up custom equipment designs.Actively supported company sales team - coordinated sales details, pre-sale material and after sale delivery. Handled contacts.Serviced existing key accounts with follow-up calls and file maintenance, communicated group/client needs at meetings. Show less

Columbus, Ohio

Engaged prospective clients in conversation, developed a rapport, and asked questions to ascertain their personal needs.Sold customers on the benefits of various products, effectively explained competitively priced service plans.Monitored sales activity and proactively took necessary action to redirect efforts as needed, including remapping door to door routes and altering pitch.Identified training needs of junior or new team members and assisted in training.

Middletown, Ohio

Scheduled and directed staff in daily work assignments to maximize productivity and customer experience.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Maximized efficiency by creating ideal kitchen arrangements and ensuring staff best practices, minimized loss and misuse of equipment through proper restaurant supervison and staff training.Received, recorded, and banked cash, checks, and… Show more Scheduled and directed staff in daily work assignments to maximize productivity and customer experience.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Maximized efficiency by creating ideal kitchen arrangements and ensuring staff best practices, minimized loss and misuse of equipment through proper restaurant supervison and staff training.Received, recorded, and banked cash, checks, and xouchers as well as reconciled records of bank transactions. Show less

Monroe, Ohio

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Communicated well and used strong interpersonal skills to establish positive, lasting relationships with guests and employees.Managed accounts payable, accounts receivable, and payroll.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.

Columbus, Ohio

Inspected and analyzed properties, crafting and submitting competitive and specialized bids to bring properties to compliance with HUD, REO, and PNP standards.Worked with sherrif departments in three states to coordinate and execute evictions.Developed a 22-page training manual in both hard and soft copies, detailing basic and advanced property management procedures.Crafted daily routes for ten or more work crews to efficiently process work orders in an area including… Show more Inspected and analyzed properties, crafting and submitting competitive and specialized bids to bring properties to compliance with HUD, REO, and PNP standards.Worked with sherrif departments in three states to coordinate and execute evictions.Developed a 22-page training manual in both hard and soft copies, detailing basic and advanced property management procedures.Crafted daily routes for ten or more work crews to efficiently process work orders in an area including Ohio, West Virginia, and Kentucky. Show less

Education record

Education record