Reed Calloway

Reed Calloway Email and Phone Number

Operations Manager at Murph Consulting @ Murph Consulting
brooklyn, new york, united states
Reed Calloway's Location
Columbus, Ohio, United States, United States
Reed Calloway's Contact Details

Reed Calloway work email

Reed Calloway personal email

n/a
About Reed Calloway

Years in hospitality and customer service have taught me that I can't stop talking to people! Whether making their drinks or helping them resolve their IT problems, I love to connect with people and get them laughing. That's why Murph Consulting is such a great fit for me - we're the Help Desk with a Heart!Our business and residential clients (now over 450 total) rely on us for all of their IT needs, from purchasing to implementation to maintenance and everything in between.Whatever it is you need, IT-wise, our team can handle it, whether it be upgrading your computers, network, or server, moving services to the cloud, setting up a network from scratch, dealing with the issues of cyber-security, or advising you on what the best technology is to use for your specific needs.Specialties: Desktop, networking, and server support in both the PC and Mac environments. Answering calls of distress quickly and professionally. We work exclusively with smaller companies (1-100 employees) so we are very familiar with the needs and budgets of smaller companies.Locations served: the 5 boroughs, Long Island, Westchester, and parts of NJ. Really, anyone with an Internet connection.Industries served: Any. We've got clients such as jewelry companies, wine dealers, doctors and dentists offices, pr companies, digital marketing, and accounting offices. We are industry agnostic. Our job is to get you back to your job!When I'm not at work, you can find me hanging out with my three adorable dogs, so I hope you like dog pictures.

Reed Calloway's Current Company Details
Murph Consulting

Murph Consulting

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Operations Manager at Murph Consulting
brooklyn, new york, united states
Employees:
7
Reed Calloway Work Experience Details
  • Murph Consulting
    Operations Manager
    Murph Consulting Jun 2020 - Present
  • Ricoh Business Solutions
    Field Support Representative
    Ricoh Business Solutions Jun 2018 - Jun 2020
    Columbus, Ohio Area
    Mailroom responsibilities including: weighing mail and applying the proper postage; delivery of outgoing mails to post office; organizing incoming and outgoing mail in a clear and concise manner; shipping and handling packages via FedEx, UPS, and the USPS.Copy/Print Production Center responsibilities, including: copy and printing; comb and spiral binding, cutting, folding, and laminating projects; digital imaging; PDF editing; printer/copier maintenance and upkeep; prioritizing and… Show more Mailroom responsibilities including: weighing mail and applying the proper postage; delivery of outgoing mails to post office; organizing incoming and outgoing mail in a clear and concise manner; shipping and handling packages via FedEx, UPS, and the USPS.Copy/Print Production Center responsibilities, including: copy and printing; comb and spiral binding, cutting, folding, and laminating projects; digital imaging; PDF editing; printer/copier maintenance and upkeep; prioritizing and tracking print jobs in both digital and paper formats.Reception responsibilities including: greeting persons entering establishment, determining nature and purpose of visit, and directing or escorting them to specific destinations; answering phones and transferring to appropriate personnel Show less
  • Verizon Wireless
    Customer Service Advocate
    Verizon Wireless Dec 2016 - Jan 2018
    Provided first-call resolution to customers on a huge range of topics including billing, tech support, sales, upgrades, and plan/account maintenance.Seamlessly multi-tasked using many systems all while providing gold-standard customer service.Exceeded all metrics including call time, calls per day, prevending repeat calls, and customer satisfaction.Maintained high call volume wordload in a fast paced environment without compromising customer service.Regularly… Show more Provided first-call resolution to customers on a huge range of topics including billing, tech support, sales, upgrades, and plan/account maintenance.Seamlessly multi-tasked using many systems all while providing gold-standard customer service.Exceeded all metrics including call time, calls per day, prevending repeat calls, and customer satisfaction.Maintained high call volume wordload in a fast paced environment without compromising customer service.Regularly prevented customer escalations using emapthy and out of the box thinking. Show less
  • Amtekco Industries
    Sales Coordinator
    Amtekco Industries Oct 2014 - Dec 2016
    Columbus, Ohio
    Guided work from client needs and ideas to goals and delivery, setting clear expectations, tracking progress against timelines, milestones, and budget, revising as needed.Organized projects seamlessly over multiple tech platforms including Enterprise Resource Planning, Microsoft Dynamics CRM, and client's custom project management software.Created bids and quotes by doing manual takeoffs from blueprints and fixture plans, creating competitive pricing and marking up custom… Show more Guided work from client needs and ideas to goals and delivery, setting clear expectations, tracking progress against timelines, milestones, and budget, revising as needed.Organized projects seamlessly over multiple tech platforms including Enterprise Resource Planning, Microsoft Dynamics CRM, and client's custom project management software.Created bids and quotes by doing manual takeoffs from blueprints and fixture plans, creating competitive pricing and marking up custom equipment designs.Actively supported company sales team - coordinated sales details, pre-sale material and after sale delivery. Handled contacts.Serviced existing key accounts with follow-up calls and file maintenance, communicated group/client needs at meetings. Show less
  • Capitol Business Solutions Llc
    Team Lead
    Capitol Business Solutions Llc Aug 2014 - Oct 2014
    Columbus, Ohio
    Engaged prospective clients in conversation, developed a rapport, and asked questions to ascertain their personal needs.Sold customers on the benefits of various products, effectively explained competitively priced service plans.Monitored sales activity and proactively took necessary action to redirect efforts as needed, including remapping door to door routes and altering pitch.Identified training needs of junior or new team members and assisted in training.
  • Stained 1054 Bistro
    General Manager
    Stained 1054 Bistro Nov 2012 - Mar 2014
    Middletown, Ohio
    Scheduled and directed staff in daily work assignments to maximize productivity and customer experience.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Maximized efficiency by creating ideal kitchen arrangements and ensuring staff best practices, minimized loss and misuse of equipment through proper restaurant supervison and staff training.Received, recorded, and banked cash, checks, and… Show more Scheduled and directed staff in daily work assignments to maximize productivity and customer experience.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Maximized efficiency by creating ideal kitchen arrangements and ensuring staff best practices, minimized loss and misuse of equipment through proper restaurant supervison and staff training.Received, recorded, and banked cash, checks, and xouchers as well as reconciled records of bank transactions. Show less
  • Red Onion Cafe
    Front Of House Manager
    Red Onion Cafe Oct 2006 - Mar 2013
    Monroe, Ohio
    Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.Communicated well and used strong interpersonal skills to establish positive, lasting relationships with guests and employees.Managed accounts payable, accounts receivable, and payroll.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
  • Jindo Property Service
    Property Preservation Specialist
    Jindo Property Service Feb 2004 - Apr 2007
    Columbus, Ohio
    Inspected and analyzed properties, crafting and submitting competitive and specialized bids to bring properties to compliance with HUD, REO, and PNP standards.Worked with sherrif departments in three states to coordinate and execute evictions.Developed a 22-page training manual in both hard and soft copies, detailing basic and advanced property management procedures.Crafted daily routes for ten or more work crews to efficiently process work orders in an area including… Show more Inspected and analyzed properties, crafting and submitting competitive and specialized bids to bring properties to compliance with HUD, REO, and PNP standards.Worked with sherrif departments in three states to coordinate and execute evictions.Developed a 22-page training manual in both hard and soft copies, detailing basic and advanced property management procedures.Crafted daily routes for ten or more work crews to efficiently process work orders in an area including Ohio, West Virginia, and Kentucky. Show less

Reed Calloway Education Details

Frequently Asked Questions about Reed Calloway

What company does Reed Calloway work for?

Reed Calloway works for Murph Consulting

What is Reed Calloway's role at the current company?

Reed Calloway's current role is Operations Manager at Murph Consulting.

What is Reed Calloway's email address?

Reed Calloway's email address is re****@****ing.com

What schools did Reed Calloway attend?

Reed Calloway attended The Ohio State University, Columbus State Community College.

Who are Reed Calloway's colleagues?

Reed Calloway's colleagues are Terry W., Jonathon Rosenthal.

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