Paul Barreras Email & Phone Number

Tijuana, Baja California, México

Tijuana Y Alrededores, México

- Served as the first point of contact for customers seeking technical assistance over the phone or email.- Determining the best solution based on the issue and details provided by customers while maintaining Service Level Agreements and documenting the steps that lead to the solution.- Methodically performed on-site and remote troubleshooting through diagnostic techniques and pertinent questions.Performed activities such as:• Operation Systems Cloning• Active Directory Management• Inventory Management• Client Care• IT Process Implementation

Tijuana, Baja California, México.

- Identified operational problems and analyzing them and finding a suitable solution.- Collected information from employees and internal tools to build analysis, data visualizations, and multifunctional reporting that provides critical support to the operations and decision-making of the organization.- Provide analytics expertise to key business partners in the Operation regarding data & analytics questions, communicating insights to domain experts.- Was in charge of Operations Manager agenda.

- Understand and analyze data to support Legal Department in improving processes, guiding strategy and decision-making, helping with knowledge management and information governance.- Support the team in managing preservation, data collection, review and production.- Prepared inventory of debtors accounts and update their status as needed.- Updated account information on insurance companieswith Collectors data.

Tijuana Y Alrededores, México

Agente de servicio al cliente.

Tijuana Y Alrededores, México

Capturista de movimiento de materias primas en almacen.