A groomed manager with 13 years of experience in property, entertainment & banquets delivery working in highly competitive service industry with brands Intercontinental Hotel, HDIL, Nirmal Lifestyle. I have closely worked with sales, operations & Back office with commitment to deliver consistent organizational success with customer loyalty.
-
Assistant Manager, CrmNirmal Lifestyle Ltd May 2017 - PresentResponsible for cross selling residential properties & handle post sales queries and grievances.Marketing activities like market survey, marketing intelligence, competitor analysis and Sales promotion.Follow up & closure for booking, loan, registration formalities & also collection for the project. Co-ordination for necessary NOC, ROC and allotment letters for project. Understanding Of RERA Act service and enacting.Sending emails to client related to new enquiries, after sales requests & concerns -
Assistant Manager, Crm & SalesHdil Sep 2014 - Dec 2016Mumbai Area, IndiaResponsible for selling residential properties to individual families, corporate & NRI’sResponsible for various MIS reports with reference sales, marketing, collection and work progress at site.Organizing Loans for the prospective clients & coordinating with the banks for the same.Coordinating with the legal / architect engineering departments for documentation and operational activities.Marketing activities like market survey, marketing intelligence, competitor analysis and sales promotion.Follow up & closure for booking, loan, registration formalities & also collection for the project.Co-ordination for necessary NOC, ROC and Allotment Letters for project. Sending emails to client related to new enquiries, after sales requests & concerns..Verifying franked agreements before giving it for director signature.Market project through various channels events, channel partner meet, exhibition, hoardings.. -
Head Playtoonz Game Zone & Dreams BanquetsHdil Entertainment Pvt Ltd. Jun 2008 - Jan 2014Mumbai Area, IndiaLead Sales & operations with effective revenue generation, Loss prevention, control on shrinkage & inventory. Deploy promotional strategizes, events & redemption offers at game zoneAchieve Sales Targets, develop loyalty card program & database to extend customer loyalty.Ensure standards for quality, health & safety and security are met at Playtoonz.Manage banquet build database of guest accounts and ensure up-sell of game zone for parties.Liaising with clients to ascertain event requirements, detailed proposals for events on timeline, layouts licensing & legal obligations, staffing and budgets).Post-event evaluation (including entry, analysis and reports for events).Manage Recruitment & salary clearances for Staff and VendorsSupervise Staffing, maintain low absenteeism using retention & motivation engagementsMonitor market research & competition and maintain daily & monthly reports.Conduct briefings & debriefs and inventory & maintenance.
Reena Arora Education Details
-
Rchs Training InstituteHospitality Administration/Management -
South Indian Education Societys College Of Arts Science And Commerce Sion West Mumbai 400 022Political Science And Government -
Nes High School
Frequently Asked Questions about Reena Arora
What company does Reena Arora work for?
Reena Arora works for Nirmal Lifestyle Ltd
What is Reena Arora's role at the current company?
Reena Arora's current role is CRM Manager Real Estate.
What schools did Reena Arora attend?
Reena Arora attended Rchs Training Institute, South Indian Education Societys College Of Arts Science And Commerce Sion West Mumbai 400 022, Nes High School.
Who are Reena Arora's colleagues?
Reena Arora's colleagues are Vishal Sharma, Babu Ansari, Vinod Pandey, Gayatri Suryavanshi, Ramesh Pargunde, Umesh Sadafale, Prakash Mishal.
Not the Reena Arora you were looking for?
-
-
-
Reena Arora
Lead - Project Management At Centre For Cellular And Molecular Platforms (C- Camp)Chennai1gmail.com -
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial