Reena Dsouza

Reena Dsouza Email and Phone Number

Account Protection and Financial Service Executive @ PayPal
san jose, california, united states
Reena Dsouza's Location
Bengaluru, Karnataka, India, India
About Reena Dsouza

Reena Dsouza is a Account Protection and Financial Service Executive at PayPal.

Reena Dsouza's Current Company Details
PayPal

Paypal

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Account Protection and Financial Service Executive
san jose, california, united states
Website:
paypal.com
Employees:
30222
Reena Dsouza Work Experience Details
  • Paypal
    Customer Support Representative
    Paypal Jun 2019 - Present
    Bengaluru, Karnataka, India
    • Vigilantly monitored disputed transactions, proactively identifying potential fraudulent patterns. Implemented preventive measures to safeguard against financial losses.• Conducted comprehensive risk assessments to identify potential money laundering activities, employing advanced Anti-Money Laundering (AML) techniques and analytical tools to safeguard against illicit financial transactions.• Proactively assessed financial risks, including explosive growth, high refund rates, and adherence to seller policies. Leveraged data-driven insights to mitigate risks effectively, resulting in minimized losses.• Conducted thorough investigations into disputed payments, meticulously reviewing compelling evidence to resolve conflicts between buyers and sellers. Achieved swift and fair resolutions, ensuring a high customer satisfaction rating of 86% (NPS).• Ensured stringent adherence to Know Your Customer (KYC) regulations and internal policies.•Expertly handled consumer risk and seller risk assessments. Developed effective strategies to mitigate risks and maintain a secureecosystem.•Thoroughly validated data from internal and external sources, making informed decisions based on accurate information. Contributed to efficient and effective dispute resolution. Ensured accurate decisions for 97% of cases.

Reena Dsouza Education Details

Frequently Asked Questions about Reena Dsouza

What company does Reena Dsouza work for?

Reena Dsouza works for Paypal

What is Reena Dsouza's role at the current company?

Reena Dsouza's current role is Account Protection and Financial Service Executive.

What schools did Reena Dsouza attend?

Reena Dsouza attended St Joseph's College Of Commerce (Autonomous), St Joseph's College Of Commerce (Autonomous), St Joseph's College Of Commerce (Autonomous).

Who are Reena Dsouza's colleagues?

Reena Dsouza's colleagues are Paul Biplab, Vinai Arun, Rishabh Madangeri, Robertas Pausa, Ranjita Rout, Kirah Mulvey, Benjamin Palestino, Ms.

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