The followings are few highlights of my professional skills and achievements.- Excellent customer service, with the ability to build good rapport with customer, resolve complex issues within deadlines.- The scope of technical knowledge - Starting from basic Computer troubleshooting to Networks which includes installing, configuring Cisco routers and switches, Server installation, configuration of DNS and DHCP, User Account Provisioning, WAP installation and setup mobile devices. - Professional Experience – Experience in resolving client’s technical issues, assist in computer rollouts, update/install new software or operating system. Also worked within the Retail Sector where I have built solid skills in communication and time management.