A member of the very effective team India, working alongside the Pan India team to bring innovative logistics solutions to healthcare and lifescience customers. Key Tasks:-Ø Ensure operations procedures are met with in accordance to customer’s requirements and organizations commitment.Ø Develop packaging solutions in line with customer's demands.Ø Consultation with carriers and Vendors to manage line hauls into various destinations to enhance service delivery.Ø Train Pan India team  members to better manage the business vertical - Healthcare.Ø Provide over all business solutions and Increase the Day to Day  Sales

An ongoing journey into the Health Care vertical. * Diagnostics Logistics ( Blood samples and Biological Products )*Online Medicine Deliveries (Hyper local deliveries)*Phlebotomy Services ( Home Blood Collection)*Cold Chain Logistics ( Temperature Sensitive Products)Key Tasks Foreseeing and implementing,strategies for overall management & success of Health Express vertical. Develop & implement strategy including sales & marketing, to drive the top & bottom line. Manage the entire Profit and loss of the Healthcare Vertical business. Formulate the strategies, develop the sales plan and monitor the growth and conduct periodic sales review. Handle technology aspect and overall tech strategy for the platform by cordinating with IT team. Manage the marketing budget, entire brand management, product management, product marketing, promotions, Build Marketing Strategy, Product Marketing, Drive Customer. Drive Implementation of the marketing plan, selecting best possible media vehicle while optimizing the cost and benefits within the approved budget.

An incredible ongoing journey that has helped me hone my skills to better my deliverable towards the profile entrusted. Key Tasks Coordinating with TCL Ops Experts pan India to ensure all in accordance with SOP's defined Serving as a single point of contact for all customer related queries  Responsible for designing Ops deliverable's in line with the clients project requirements  Responsible for the submission of MIS to Key Account Customers as per formats defined and working closely to resolve nonconformities, if any Working with the Administration & Procurement team to identify and qualify vendors to provide hardware / accessories to support our Cold Chain Logistics design  Data Logger Inventory as well as Passive Shipper Inventory Management is my responsibility to ensure cost effectiveness Responsible for conducting Training for pan India Operation staff serving the vertical

Was an integral team member of the central desk at the TNT head office in Mumbai for Healthcare / LifeScience Operations. Key Tasks Monitoring pickup registration pan India Proactively tracking movements of all consignments from pickup until delivery  SPOC for all customer related queries pertaining to the vertical  Responsible for submission of monthly MIS to all customers  Maintained records for asset distribution pan India

My entry into the professional world. Was responsible for customer coordination related to quotations, billing, invoicing and service Efficient & timely communication with customers thus improving the information flow & reducing process times at each stage in the supply chain  Liaising and maintaining a close working relationship with clients, airlines and agents on a local and international level.