Reena Singh Email & Phone Number

Australia

Melbourne, Australia

Melbourne, Australia

• Maintenance of purchasing systems and processes across Australian Division
• Pricing updates with vendor liaison in Ariba catalogues and SAP outline agreements
• Providing Training and support for new and existing users on Procurement systems
• Identifying process lags and Optimization of current purchasing processes in line with business directive
• Ariba divisional process lead for vendor onboarding and catalogues enhancements
• Regular vendor purchasing analysis through BI and supporting RFX development for Procurement Managers

Melbourne

• Working in procurement environment for implementation of SAP Ariba Guided buying.
• Assisting in setting up catalogues, gathering required information and documentation
• Assisting in creating contracts in liaison with suppliers and category managers.
• Updating content in the uBuy design
• Creating process documents for the uBuy structure
• Engage with key stakeholders to update terms, business owners, approvers aligned to contractual agreements

• Process and classify incoming content within Open Text Capture Centre (OCC) system to ensure the Digital Document Classification team meets service level agreements (SLAs) and provides a high level of document.
• Make decisions around appropriate metadata for incoming content and correctly classify into the workflow tool for distribution to the appropriate business area
• Monitor and report on vendor services to ensure SLA targets and contractual commitments are met and escalate service delivery issues when required
• Provide training and facilitation to new and existing staff Reporting Aspect
• Extracting data from Tableau and maintain daily and monthly reports
• Liaising with internal staff for generating reports and troubleshooting

Burwood

• Resolving issues with MYOB Accountants Enterprise, Accountants Office, Accountants Office Classic Tax Software Assisting consulting teams with installations training and implementation of the MYOB accounts division.
• Closing open issues exceeding required timeframes
• Call handling within required timeframes
• Accurate and timely entry of client contacts with MYOB
• Providing excellent customer service to internal and external clients
• Answering backlog, email and web enquiries

Hallam, Victoria

• Filing and maintaining records of students and volunteers
• Advertising for volunteer tutors, conducting interviews and recruiting successful candidates
• Writing half yearly program reports and submitting to “Learning Beyond the Bell” program
• Assisting volunteers with tutoring and arranging training classes
• Refer volunteers to Learning Beyond the Bell” for additional training and development
• Advertising

Richmond, VIC

• Reporting to the team leader
• Support and provide superior service over the telephone to Telstra Bigpond customers
• Responsible for signing up new customers, up-selling and cross selling Bigpond services
• Provide technical support
• Building rapport with prospects and clients to facilitate strong relations and stimulate repeat business
• Monitor the accuracy of billing and provide cost break downs of the service charges