• Assisted customers with excellent, knowledgeable service. • Maintained knowledge of stock, familiar with nearly all genres within the store. • Handled returns and exchanges within store policies.• Proficient with Square Point of Sales systems. • Showcased new albums to maximize sales. • Able to give good recommendations based on the customer's musical tastes, even in genres the customer was unfamiliar with.

• Scheduling and producing meetings within Zoom.• Generating templates for meetings.• Tracking analytics based on client engagement and ideals.• Transcription and Final Production for the Peoplecast Podcast.

• Handled all merchandise with care and packed customer bags neatly. • Mentored junior cashiers and new employees. • Adhered to all store policies, rules, and regulations. • Brought forth an energetic attitude and positive work ethic.• Adjusted freight flow on the sales floor to accommodate seasonal changes. • Ensured merchandise flowing through the backroom was priced correctly according to the invoice/online reference. • Remained flexible, adaptable, and focused on growth.

• Greeted residents and visitors with a kind and helpful attitude. • Utilized excellent surveillance skills to ensure the security and safety of the artwork. • Worked well independently and on a team to solve problems. • Maintained positivity and poise, even in stressful situations. • Informed guests of policies and etiquette within the museum. • Handled guests in violation of policies with professionalism

• Attracted and retained customers at a high rate. • Fulfilled and prepared online orders punctually and precisely. • Attended workshops and conferences centered around increasing customer service skills. • Helped to achieve increases in sales. • Actively built and maintained product knowledge.

• Served as a friendly, hardworking, and punctual employee. • Operated heavy power equipment such as counterbalance forklifts, order pickers, and reach trucks. • Offloaded merchandise from delivery trucks with assistance of power equipment • Maintained live goods through a punctual watering schedule. • Loaded heavy merchandise for customers with a smile. • Maintained knowledge of live goods, made recommendations for customers based on their needs.

• Developed a strong working knowledge of products. • Recorded inventory and restocked products when needed. • Recommended customer purchases based on their interests. • Built rapport with regular customers. • Developed proficiency with the complex point of sales program and inventory programs.

• Worked with strong attention to detail and precision. • Maintained accurate customer records and provided the sales floor with assistance. • Answered phone calls and relayed messages to store personnel. • Scheduled deliveries and set up special orders over the phone and in-person. • Handled merchandise returns, determined if they were fit for the sales floor, or returned to the manufacturer. • Kept up-to-date on any running promotions or sales. • Drove sales through credit programs.

• Implemented effective sales techniques and strategies. • Organized inventory based on seasonal changes. • Ensured correct pricing on clearance and markdown products. • Promoted to associate loss prevention team. • Maintained a friendly demeanor in difficult customer situations. • Reduced shrink through an optimistic and helpful mindset.