Reetesh Kumar Email & Phone Number

11+ Years’ experience in Product Management for multiple products and projects pertaining to Integrations, Automation, Enterprise Service Management, IT Service Operations, Incident/Change management, Demand management, HR Transformation, Digital transformation, PTP, RTR, MDM, Asset Management, Supply Chain, Performance Analytics, SLAs, Frameworks, Process Mining, Automation Discovery, Co-Pilot, Predictive Intelligence, Rest and SOAP APIs, WebSocket etc. for end-to-end process transformations/ automation. Also built the RPA Centre of excellence from scratch like a start-up within an organization.Functional Skills:Product Management, Robotic Process Automation, Product Roadmap, Product Artefacts, Collaboration, Agile, Scrum, Minimum Viable Product (MVP) creation, Functional Solution Designing, Business Analysis, Process Assessment, Use Case creation, Negotiation, Cost Benefit Analysis, Service Operations/Management and ITIL Principles, Service Transition, Budgeting and Forecasting, Business Plan, Roadmap planning, Effort/cost estimates, Resource management, Vendor Management, DevOps, PI Planning, CSR/AOP and Engaging new technologies and tools for Integration & AutomationTechnology and Tools:ServiceNow, Miro, Aha, Process mining, Workday, JIRA, Slack, Teams, AWS, HPALM, SAP, MS Suit (Power Apps, Power Flow), Automation Anywhere, Planview, UiPath, AA, Automation Hub, Task Mining, BOT Insights, Intelligent OCR Engines, Gen AI, CoPilot, GITHUB, Predictive Intelligence and Clustering, Automation Centre, Hermes-Kafka