Refugio Lopez Email & Phone Number

Santa Clarita, California, United States

Marietta, Georgia, United States

• Supported sales operations with pricing, order processing using SAP systems, stock availability, and invoicing.• Oversaw execution of open purchase orders and produced, and distributed, invoices to indicated vendors. • Collaborated with a cross-functional team to coordinate the shipping process for international vendors by providing logistical updates, speaking with freight forwarders, and communicating with our manufacturers about estimated pick up times. • Acted as a liaison between customers and the logistics team, facilitating the efficient execution of international shipment deadlines and reconciling disputes of orders on behalf of customer.• Quoted and processed invoices for services using SAP. Ensured that invoices had the correct fiscal and tax information that the customer requested in the details.• Negotiated contract purchases and renewals while consulting with the Service Manager to determine prices. This resulted in an average of 1 million MXN pesos in revenue each year.• Management of service and warranty contracts per year for our Mexico branch, forecasting renewal and expiration dates, and processing contract invoices.• Held meetings with Mexican engineers to review service cases and ensure that customers are being attended at an adequate time, while monitoring stock availability of spare parts to guarantee engineers have equipment and parts required for upcoming services and maintenance.• Reported account status to Mexican customers and implemented a payment plan across our Credit and Service divisions if the customer was behind on payments.

Adairsville, Ga

- Identified and recruited candidates for current and upcoming studies.- Interpreted and explained the purpose of the study, as well as the candidate’s involvement in the study.- Organized study medications, patient files, and potential research candidate records.- Translated information for Spanish speaking patients and candidates.

Bachelor’S Degree, Biology/Biological Sciences

Education record