Regina Ebling Email & Phone Number

Lake Buena Vista, Florida, United States

Integral member of event planning team contributing to world-class convention, meeting, and event projects at a Tri-Plex facility in Walt Disney World.Manage strategic account relationships with major brands, including Bayer, Alcon, FIS, Novo Nordisk, Takeda, FORVIS, FACTS, Gartner, CVS, American ExpressAs an event manager I cultivate a culture of continuous improvement and collaboration by partnering with personnel and multi-department managers to ensure seamless execution of each event.Execute discovery and guidance on group room blocks, meeting logistics, exhibits, and vendors.Mentor, develop, and manage Convention Services Manager and Coordinators.Assist in the development and mentoring of the Executive Meeting Specialist team.Member of the General Managers Council, appointed by Executive Leadership.Conduct strategic site visits with Resort SalesLead successful planning sessions with Catering Managers and vendors.

Winter Park, Florida, United States

Fundamental manager providing first-class experiences to dealers & customers of a emergency vehicle manufacturing facility. I was the founding developer of this newly created position within the manufacturing industry. I established internal and external communication standards within the company, pioneering RevGroups first customer satisfaction matrix and exceeding customer expectations through collaboration. I was able to form relationships and lead daily and weekly meetings with the production team and line-employees. Over 300 successful customer visits were planned, executed, and conducted in the first year while achieving a Customer Satisfaction score of 5 stars.

Lake Buena Vista, Florida, United States

Integral member of leadership team driving world-class convention, meeting, and event projects at Disney’s Contemporary and Yacht & Beach Club Resorts. Executed discovery and guidance on group room blocks, meeting logistics, menu preparation, exhibits, and vendors.Managed strategic account relationships with major brands, including Enterprise, Children’s Miracle Network, E&Y, Sherwin Williams, Varsity, Syniverse, Edward Don, Tupperware, Avon, and NALEO.Mentored, developed, and managed Convention Services Managers and Coordinators.Conducted strategic site visits with Resort Sales, directing planning sessions and developing business development plans.Awarded Platinum Circle Winner for exceeding 100% goal, 2018, and Platinum Club Winner for 100% of goal, 2015, 2016, 2017.

The Westin Diplomat Resort & Spa

Oversee and optimize meeting space for $53M annual net, largest and most complete convention facility in South Florida. As the Function Space Optimization Director, I put together puzzles! I also guided clients towards optimal use of their budget dollars and created win-win scenarios for everyone involved.

The Westin Diplomat Resort & Spa

I catered to high-value customer groups and clients. I was one of the directors known to have the fortitude and strength to handle high-stress and challenging projects. I coordinated and composed weekly schedules ensuring constant coverage while meeting the employee's individual needs.I was a compassionate mentor to junior managers and assistants.