Regina is a Keynote speaker, author, master trainer, executive coach, facilitator and Certified Speaking Professional (CSP). For more than 30 years, Regina has been working with individuals and organizations to help them improve their results. She delivers opening and closing keynote addresses for corporate and association audiences. Recent keynote titles include: PIVOT- Sure Fire Ways to Conquer Change, Improving the Patient Experience, Step Up to Leadership, SOARING to New Heights, and WOW Your Customer or Somebody Else Will.Master Trainer and Facilitator. Regina designs and delivers highly interactive and fun programs on Leadership, Presentation Skills, Train the Trainer, Managing Change, Improving the Customer Experience, Improving the Patient Experience and Process Improvement. Regina was introduced to Six Sigma in 1997 and has coached hundreds of technical experts on how to deliver a more effective presentation.Author of six books and numerous articles including Are We Having Fun Yet? 75 Ways to Create a Motivating Work Environment, Developing Process Excellence Leaders, Deadlines & Diapers: 65 Tips for Working Moms, 101 Ways to Get Fit by Fifty and WOW Your Customers or Somebody Else Will.Regina is also an authorized DiSC partner for Wiley. Specialties: Keynote speaking, Leadership Training, and Executive Coaching