Regina Drake Email & Phone Number

San Francisco Bay Area

- Spearheaded a move management for a Biosciences company, relocating 1,130 associates and 3,000+ instruments across multiple sites.- Coordinated logistics and planning for 24 move events, managing up to three events monthly.- Oversaw complex move logistics, relocating 400 associates and 1,500 instruments in a single month.- Led weekly stakeholder meetings and provided biweekly leadership reports highlighting risks and preparations.- Optimized processes and communications, ensuring seamless execution across all move phases.- Managed vendor relationships, including walk-throughs, timeline planning, and resource allocation.- Maintained a strict project timeline, earning trust and latitude from leadership to independently run the project.

San Francisco, California, United States

- Collaborated with clients to design custom event orders for catering, AV, and space setup needs.- Managed sleeping room reservations and billing for citywide events, ensuring a seamless guest experience.- Conducted post-event audits and led internal meetings to ensure precise execution of client requirements.- Provided operational support to Event Planning Managers, enabling successful event outcomes.

San Francisco, Ca

- Coordinated large-scale group events, managing up to 400 attendees and sleeping room reservations.- Created detailed event diagrams and conducted walkthroughs to align client expectations with operations.- Mentored junior team members and trained new managers to uphold high-quality service standards.- Handled high-profile events, including corporate buyouts and VIP events, earning repeat business from major clients.

San Francisco, Ca

- Served as the hotel liaison for on-site meeting planners, maintaining open communication with clients and stakeholders to drive consistent client satisfaction.- Deployed a high attention to detail and strong problem-solving skills to identify, troubleshoot, and resolve client issues and inquiries to promote positive experiences across the organization.

Bachelor Of Arts - Ba, English Language And Literature, General

Certificate, Ux Academy

- End-to-End App – Bhuku: Championed the product design for an end-to-end book inventory application for all book readers and lovers..