Regina Griffiths Email & Phone Number

Oroville, Ca, Us

Remote

Remote

Provided developmental editing, copyedit, line editing, proofreading, and fact-checking services for fiction anthologies and novellas, as well as for non-fiction works including resumes and cover letters.Assisted authors by locating potential ARC readers and contacting them via personalized emails.

Remote

Noted for excellent rapport in emails. Composed personalized recruitment emails to 100+ candidates a week, customizing each email to achieve a high rate of response. Researched client companies and candidates to create a thorough knowledge-base. Studied technical aspects of roles to increase understanding of technology and provide the most accurate, appealing emails possible. Proactively researched the technical aspects and needs of customers to enable quality candidate sourcing.

Overhauled record-keeping for multiple library programs, increasing team-wide productivity and document retention by promoting automation and initiating a manual-to-digital transitionProvided direct assistance to several librarians by writing in-house technical guides, updating policy manuals, and creating advanced spreadsheets for staff use. Supervised and trained new staff and volunteers on library functions, customer assistance and rapport, and a broad range of computer services including 3d printers.Regularly conducted a program teaching library patrons research and technical skills, with an emphasis on helping senior patrons use mobile technology and library accessibility services. Demonstrated 3D printing technology to the public on a weekly basis and performed troubleshooting for multiple 3D printers. Served on the Public Relations, Website, and RFID Transition committees. Completed Your Mind Matters workshop, receiving training in best approaches for assisting neurodivergent patrons and providing resources on mental health topics.Took sole ownership of compiling and analyzing necessary data for statistical evaluation of business needs.Designed publicity material for library events and programs utilizing desktop publishing and graphic design programs.

Created a case/appointment maintenance spreadsheet, reducing caseload management time by 20%. Wrote a guide to case alerts and solutions, reducing time needed to process alertsDesigned an automated form to significantly reduce time spent recording case notes.

Took point on increasing internal department understanding of the imaging process during transition to digital record-keeping, resulting in substantial decrease of utilized IT resources to resolve imaging issues.Revised and updated mailroom manuals to improve readability and incorporate new procedures and technology.

Marketing/Marketing Management, General

Education record